Évaluations de Lotus Blanc Hotel

I would like to thank the hotel for making such an effort to rectify the problems I had with the standard rooms. The efforts were most appreciated and I would like to personally thank Phearom Morn the Front Office Manager for the upgrade and massage. Visal, Samok, Nora and Chiva were extremely helpful and friendly. The young lady with whom I had the massage, amazing! Magic hands. The spa is stunning. The hotel is in a good location and the rooms are arranged in blocks around the gardens. The tropical garden landscape has incorporated water features, lawn area with daybeds and hammocks as well as a very large well designed swimming pool. My room in the main block was stunning and I was impressed with the level of service. As mentioned, I had a number of issues and these were quickly resolved. This impressed me greatly. Having been in the hospitality industry I am aware how important it is to feel listened to as a guest. I would highly recommend a visit to Lotus Blanc resort and Siem Reap!