Photos de Somerset Bencoolen Singapore

Réponse de l'établissement: Cher Visco, Salutations de votre sympathique équipe de Somerset Bencoolen ! Merci d'avoir pris le temps de revoir votre expérience de séjour dans notre résidence avec services. Nous sommes tous ravis que vous ayez passé un séjour agréable et confortable parmi nous. --Nous sommes heureux que vous ayez apprécié l'emplacement de notre résidence. Nous avons en effet la chance d'être si stratégiquement situés car nos clients ont un accès facile à une multitude de restaurants, de centres commerciaux à proximité et de diverses options de transports en commun, ce qui facilite l'exploration de notre cité-État. – Grâce à votre expérience de séjour dans notre résidence avec services, nous espérons tous sincèrement que vous ferez désormais de Somerset Bencoolen votre hébergement de choix chaque fois que vos voyages vous ramèneront sur notre rivage convivial. --Cela a vraiment été pour nous un grand plaisir et un privilège de vous avoir rendu service et nous sommes tous impatients de vous accueillir à nouveau. Nous sommes à votre service et nous vous souhaitons bonne chance. – Cordialement, La direction de Somerset Bencoolen

Réponse de l'établissement: Dear feekfifofum,Greetings from all of us at Somerset Bencoolen! Thank you for choosing our centrally located serviced residence for your recent family holiday in Singapore and for taking time to share this heartwarming review on your stay experience with us. –All of us are delighted your lovely family and you had a wonderful stay with us, and you found our central location with easy accessibility to many eateries. nearby malls and public transport options convenient and ideal for your holiday in our city-state. –--It brings us much joy to learn you will stay with us again and we shall do all possible to deserve your valued trust and support. ---All of us have truly enjoyed being of service to you and your lovely family. –We earnestly look forward to welcoming you and your family back. --We are at your service, and we wish all of you well. ---Thank you. ---Kind regards, --The management of Somerset Bencoolen

Réponse de l'établissement: Dear Bea Krisnasari,Greetings! Thank you for choosing Somerset Bencoolen for your recent holiday in Singapore and for reviewing your recent stay at our serviced residence. We are delighted your lovely family and you had a great stay with us, and you like the ambiance and layout of the 9th level one-bedroom Deluxe apartment assigned for your stay. All of us are thrilled to learn you found our central location with easy accessibility to many eateries, nearby malls and having Bencoolen MRT station directly across our property convenient and ideal for exploring our city-state. With your stay experience at our serviced residence, we sincerely hope Somerset Bencoolen will now be your choice lodging whenever you and your lovely family are back in Singapore, and you will also recommend us to your family and friends. It has been our great pleasure being of service to your lovely family and you, and all of us earnestly look forward to welcoming you back.. We are at your service, and we wish all of you well. Thank you for your valued support. ------Kind regards, The management of Somerset Bencoolen

Réponse de l'établissement: Dear Valued Guest,Greetings from your team at Somerset Bencoolen! Thank you for choosing our centrally located serviced residence and for taking time to rate your recent experience staying with us. All of us are delighted you had a wholly enjoyable and comfortable stay with us and you found our central location with proximity to many eateries, nearby malls and public transport options convenient.----- We sincerely hope you will now make our residence your choice serviced residence in Singapore. It has been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service, and we wish you well. Thank you for your valued support. ----Kind regards,The management of Somerset Bencoolen

Réponse de l'établissement: Dear Ralph Waldy Jovero,Greetings! Thank you for choosing our serviced residence and for taking time to review your stay at our serviced residence. We are delighted you had an enjoyable and comfortable stay with us, and you found our central location with easy accessibility to many eateries, nearby shopping malls and various public transport options convenient.-----All of us have truly enjoyed being of service to you and we earnestly hope to welcome you back. We are at your service, and we wish you well. -----Kind regards,The management of Somerset Bencoolen

Réponse de l'établissement: Dear Apple0606,--Thank you for taking the time to share your recent experience at Somerset Bencoolen Singapore.--We are glad to hear that you found the size of the room comfortable and appreciated our convenient location, especially with nearby landmarks such as the National Museum of Singapore, Fort Canning Park, and the Bencoolen MRT Station.--However, we are truly sorry to learn that the cleanliness of the apartment and the quality of housekeeping services did not meet your expectations. Please accept our sincere apologies for any discomfort this caused. What you described is not reflective of the standards we aim to uphold, and we take your comments seriously.--Your feedback regarding the condition of the bed linens and the lack of thorough cleaning has been shared directly with our housekeeping team for immediate attention and improvement. –We understand how important hygiene is in creating a pleasant and restful stay, and we are reviewing our processes to ensure that proper daily servicing is consistently carried out.--We also regret that the appearance of the apartment did not match your expectations based on the photos. Transparency and trust are very important to us, and we will review our listings to ensure they accurately reflect the guest experience.--Thank you once again for bringing these matters to our attention. We truly value your feedback, and we hope to have the opportunity to welcome you again in the future, so we may provide you with the high standard of comfort and service that you deserve.--Warm regards,--Somerset Bencoolen Singapore

Réponse de l'établissement: Dear MinhNguyen43,Greetings.Thank you for choosing to stay at Somerset Bencoolen Singapore and for taking the time to share your feedback.We truly value your continued support for the Somerset brand, and we are sorry to learn that your recent experience did not meet your expectations. Please accept our sincere apologies for the aspects of your stay that fell short, including the condition of the apartment and your interactions with our staff.Rest assured, we will share your feedback with the relevant parties so that the condition and service standards of the property may be reviewed and considered for improvements.We are glad, however, that you found the apartment size and central location convenient and suitable for your travel needs. We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable and enjoyable experience.We are at your service and we wish you well. Warm regards,The management of Somerset Bencoolen Singapore

Réponse de l'établissement: Dear 뉸ㄴ누넌나,Greetings! Thank you for taking the time to share your feedback following your stay at Somerset Bencoolen Singapore. We are delighted to hear that you appreciated our convenient location, clean apartment, and the thoughtful amenities provided in your apartment.Somerset Bencoolen is a serviced residence designed to offer the comforts of home with the flexibility of hotel-style living. Unlike traditional hotels, our serviced apartments come fully equipped with conveniences such as a microwave, refrigerator, coffee machine, and more, allowing guests the freedom to cook, dine, and live just as they would in their own home. This is especially ideal for longer stays or for those travelling with family, offering both comfort and independence in a central location near eateries and public transport options.Thank you once again for staying with us. We hope to welcome you back to Somerset Bencoolen Singapore for another enjoyable and comfortable stay.We are at your service, and we wish you well. Kind regards,The management of Somerset Bencoolen Singapore

Réponse de l'établissement: Dear Valued Guest, --Greetings from your friendly team at Somerset Bencoolen Thank you for choosing our serviced residence for your recent family holiday in Singapore. –We are delighted that you and your lovely family had an enjoyable and comfortable stay with us, and you liked the spaciousness of the 2-bedrooms Premier apartment. --All of us are thrilled to learn you found our strategic location with easy accessibility to a plethora of eateries and public transport options convenient and ideal for exploring our city-state. –We are truly grateful for your heartwarming compliment for our team’s service, and we assure you our dedicated team members will be pleased to learn of your high praise. They work very diligently, and your generous mention will provide them with great encouragement to keep doing what they are doing. Thank you for making our team members feel valued too! ---With your experience staying with us, all of us truly hope you will make Somerset Bencoolen your choice lodging whenever your travels bring your family and you back to our garden-city and you will also recommend us to your family and friends. –All of us have truly enjoyed being of service to you and your lovely family, and we earnestly look forward to welcoming you all of you back. –We are at your service, and we wish you and your lovely family well. –Thank you. ---Kind regards, --The management of Somerset Bencoolen