Palazzo Salomone

The bed is comfortable, the staff is very friendly & helped with every question we had or assistance for help from dinner reservations to shopping recommendations. The Nespresso machine in the room worked well. However…the design of the hotel is very modern which looks great…here come the challenges: 1. All the lighting & curtains are controlled by digital panels located inside the doorway & at bedside. But the icons on the panels aren’t intuitive. It took 2 days before we had things memorized. And with all those digital panels, it turns out they don’t control the reading lights above the bed. We finally located that switch below the bedside digital panels. 2. You need an engineering degree to work the shower. Water comes out the ceiling, the walls & the handheld nozzle. Getting the water to come out of the orifice you want literally took 5 minutes to figure out. And the water was cold the entire time you’re standing there trying to get it to work. Meanwhile the only shower feature they were thrilled to show us was the blue button you push to get steam. That never worked. 3. Hope you brought earplugs because the noise from the restaurant is hard to ignore. It ends around 10:30, but if you’re looking for restful quiet, insist on a room in the back of the hotel where restaurant noise might be less obvious. 4. The breakfast was nice. But, be sure you let them know by 10 pm the night before that you plan on eating breakfast. Regarding breakfast, it’s not a buffet. You are served everything & it comes in the order the server chooses. Every morning we said we wanted coffee right away. But, it showed up after the fruit, and the juice & the pastries. It was nice strong coffee when it arrived. When it comes to all the other items, the quality was excellent, but the servings were too big. We have hearty appetites but we didn’t finish more than half of the pastries or ham and cheese. We finally started asking for half servings hoping we would waste less, to no avail. Christina, the server, was extremely nice & was great at remembering who preferred what, from day to day. 5. The location is a good spot on the island for walking around & being very close to the water. But it’s located on a very narrow alley so no cars can park in front. The bellman gets good exercise moving luggage between the hotel & where cars can park long enough to drop off about 1.5 blocks away. We didn’t have a car so parking was not a problem for us, but if you have one, it’s one more detail to navigate. All in all, if we were back in Siracusa we would find a different place to stay.

We are so greatful to all the hotel's staff.A big thank you for the warm hospitality!We were welocemed so warmly with a smile and polite attitude,so we decided later after a few days to come back and stay agin in the hotel.The bed was the most comfortable bed I have ever slept on.The silence was amasing,no noise at all-I had good deep sleep. Absolutly luxury soft touch bed sheets and hight quality towels and toiletery accsesories. In the room we had very strong AC with touch screen, which was very fast working, because the weather in Ortigia is very hot and you really need a good AC.I felt this place in a very special way.I didn't want to leave. What I can say more, the brekfast was with great variety of options,I especially enjoyed the almond granita with warm brioche.The espresso was very good too. My partner had really good omlette with ham and cheese and platter with variety of salami and cheeses. On the other day we had fresh fruits and warm and fresh delicious mini croisants.The waiter was very polite and proffesional.He looked neat and very well groomed. Everyone speaks excellent English and are so helpful.Overall everithing in the hotel is high quality with great attitude to the guests.Very special place,where we deffinatly will come back again and we need to try the dinner options.Thank you for your warm hospitality!