Photos de Oakwood Suites Kuningan Jakarta

Pros: Excellent service from all staff, always smiling and ready to help. Location is just across the road to St Regis hotel, where I attended a wedding.  Cons: Found dust bunnies on several occasions during my 3-night stay. No face towel.Had to request for hand towel and hairdryer, which were provided promptly. Breakfast was lacking in choice and taste. You are better off trying the nearby cafes or food delivery services. Tip: For those who prefer convenience, food delivery services (I used Grab Food) was a time saver. Used it too to get food to pack back as souvenirs for flight home.

Been here severally.... and I will still comeback again

Clean and strategic location

Good location , nice place to staycation, with great hospitality

The hotel is in Kuningan area but far from major malls. What I love about the hotel is its convenience of being able to cook and accommodate my party of four adults and two children. The kitchen was fully equipped and bed was comfortable!

挺好的 挺好的 挺好的挺好的 挺好的 點點滴滴。這次第怎一個了得給下雨中漫步雲端築夢師好看好看好看好看好看好看好看

I've been visiting and living in Jakarta for years and I've never found anything worst than this hotel in any accommodation presented in this city. First thing first, they don't allow to check in when i'm there at 2 pm because the room is not ready yet. It's already wrong to stop the guest to check in past the time of 2 pm let alone using the word "ready" here that i would like to provide the reason why. After i arrived again at the hotel at 5 pm and checked the facilities, i found the shower is not working, the bathtub is jammed with hair and the shower needs to be fixed with new equipments. It is really embarrassing because i'm having visitor to stay. So after hours of their staff which is only one they have to take care of the room (i still wonder why an apartment this big only has one technician being given for duty), the room is finally "ready" to stay which the clock at the time is showing past 6.30 pm. When I complained to the so called hotel manager at the time, he refused me for any kind of compensation and insists to change my room instead which of course i don't want to do that because i had guest. So after hours in the hotel, there's this commotion which i don't give attention at first but because it had repeatedly keeps noising us the whole time we're at the room then by the morning, i asked the hotel staff to investigate. Turns out, it's the hotel doing some maintenance with building which is happening from night to past night to midnight and happening again in the morning and past morning. It's really horrid and if it's not for the waste of more than 600k i spent for this hotel, i would leave that night. Back to the compensation, the hotel manager finally called me and the best he could do is to give me the room until 3 pm from initially 12.30. Omg.. I don't want to use profanity to describe the experience ive had in this hotel but the deal i made with the guest that night was ruined which is the deal that made me booked this kind of hotel apartment in the first place. Worst thing is none of this is compensated. After this they probably will reply this by something like they will improve their staff, for the sake of whose? Other people. Staying in this hotel definitely gave me trauma for staying in the outskirts of Kuningan.