Complexes et hôtels à Southbank avec spa

Alexandra front check in the best! Room cleanliness was a bit disappointing not their usual standard. Not giving us facecloths each day; for most of the ten nights we were there; or cleaning the mirror in bathroom properly ir the bench top, or the glass table top too which had been cleaned but not to Langham stds. No body milk for first three days there… and the hallway had bits of dirt, grass, hair on it for at least 3-4days before it was finally vacuumed up properly. We slept on a pillowcase with two rips in it. Still a good stay but a few things where standards dropped.

I’d like to share our Villa experience at Crown Towers Melbourne room 3138 from 29th to 31st May 2023. To start, our greeting from Anthony and Sarah was simply delightful with champagne and the ultimate introduction of the room. We couldn’t have asked for anything more on arrival. The housekeeping attention to detail was excellent, though a mop was left in the second lavatory on the 2nd day. Not a big deal for us, however it’s those small touches that could impact other guests impressions. The bed was WOW - the linens, wow wow wow, like a cloud. The Koko Black chocolates were beautiful though the fruit bowl was nothing to be desired, a fruit platter would have made a nicer touch. The ceramics and art work in the Villa were spectacular though please inspect and dust the two ceramic cranes in the bedroom, the dust on them was so thick, I don’t think it had been done for a couple of months. The power plug at the bedroom window was slightly off the wall requiring maintenance and scuff marks on the walls. There was some feedback that we would like to give that would’ve made our stay absolutely incredible and memorable and what we thought would have been included as a ‘butler touch’ but failed to deliver. (Noting that we have stayed at numerous other properties globally that do this) For example, Knowing that it was our anniversary, a romantic bath or rose petals on the bed after we returned from the club room, would’ve been a nice touch Knowing that we were going to stay in, enjoy the room and watch movies, a small gesture of popcorn or movie snacks would’ve been a nice touch. I would have loved if it was offered to have our luggage unpacked. The in-room tablet is a big thing for us. It’s something that influences us to stay at Crown! Knowing that we can order room service at any time from the tablet. This never worked and was never able to be fixed for the duration of stay. This was a big letdown. On our second night the turndown service came approximately 1600. It was the two Butler team, plus two Housekeeper‘s, it would’ve been better if they had of waited until we went to the club room at 1730, so we were not disturbed. Overall, I don’t think you can offer the butler service as a selling point because we were not offered anything different than when we have stayed in the Premier Club suite. If the Butlers are meant to offer you services, then this feedback should definitely be delivered because we were not offered anything above and beyond what we would get in a standard Crown Suite. Though worthy to note that any time we interacted with any of the Butler team, the communication was professional and delightful. I do expect absolute perfection in hotels (and I’m happy to pay the price) but there were just a few imperfections that need attention. I have booked again for my 40th birthday because the room was so beautiful but I will come prepared with a list of requests for the butler team since its more ‘ask and you’ll receive’ rather than ‘we will

La chambre de l'hôtel est très confortable et très confortable. Il était vraiment un foyer loin de chez lui, un lit si confortable qu'un sommeil n'était pas mal. Il a donné un VIP bienvenu au champagne français et au chocolat qui a continué à une surprise supplémentaire d'une chambre inimaculablement tournée et plus traitant le lendemain laissée à tous Nous souriant. Les plus grands et les plus grands détails étaient de première classe avec les avantages de voir sur Melbourne dans un appartement de luxe que ma famille ne voulait pas quitter. Merci Crown Metropol ♥️♥️

L'emplacement de l'hôtel est très bon. Il ne faut que 5 minutes à pied pour rejoindre le bâtiment Eureka, le musée d'art d'État et les jardins botaniques royaux. Ce n'est pas plus de 10 minutes. Nous avons choisi d'aller au bâtiment Eureka comme un hôtel pratique. Le seul défaut de l'expérience du soir est que le prix est légèrement plus élevé mais toujours acceptable.

En choisissant cet appartement, vous profiterez d'un séjour en plein centre de Melbourne, à seulement 5 min à pied de Rue St Kilda Road et à 14 minutes de marche de Melbourne Arts Centre. Cet appartement se trouve à 1,8 km de Rod Laver Arena et à 1,9 km de Collins Street.Vous devez absolument profiter des nombreuses infrastructures de loisirs qui incluent une piscine extérieure et un centre de fitness. Parmi les services et équipements offerts par cet appartement vous trouvez également une aire de pique-nique et des barbecues.Pour combler tous vos petits creux, cet appartement vous propose une épicerie.Les équipements et services proposés incluent une laverie et un ascenseur. Un parking payant sans service de voiturier est disponible dans l'enceinte de l'hébergement.Vous vous sentirez comme chez vous dans cet appartement à la déco personnalisée offrant une cuisine dotée d'un réfrigérateur et d'un four. Confortable, votre lit avec surmatelas est doté de draps en coton égyptien. Vous trouverez un balcon aménagé privé.La télévision connectée de 50 pouces avec des chaînes thématiques est l'assurance de soirées divertissantes, tandis que pour surfer des heures sur les réseaux sociaux, vous profiterez de l'accès Wi-Fi à Internet gratuit. Dotée d'une baignoire et une douche séparées, la salle de bain vous fait profiter d'une baignoire relaxante profonde et offre un sèche-cheveux.