Candlewood Suites SOUTHFIELD - DETROIT by IHG

Un hôtel très agréable avec un personnel accueillant. La chambre est comme un petit appartement. Elle dispose de tout le nécessaire (ils ont acheté du matériel de qualité). Seul bémol : ils ont des oreillers en plumes, au cas où vous y seriez allergique. La chambre était propre et j'ai été agréablement surprise de voir une housse de couette, et pas seulement entre les draps.

The Candlewood Suites in Southfield is a reliable choice, especially for longer stays in the Detroit area. The biggest asset is the room setup—the full kitchenette with a fridge, microwave, and dishwasher truly makes the space feel like a comfortable temporary apartment, which is a huge convenience. The staff were notably friendly and attentive, ensuring a smooth check-in and addressing any small needs quickly. The location offers easy access to the surrounding business areas and major highways. While it lacks some frills like a complimentary breakfast, the availability of a free laundry room and the 24-hour Candlewood Cupboard market makes up for it. The room was clean and provided a quiet, comfortable base for my visit.

This place was great, friendly staff, I didn't have a problem at all would stay here again for sure.

First time in the Michigan area and was very impressed with the Hotel it self!!!

The only positive aspect of my stay at this hotel was its proximity to my family members. Unfortunately, everything else fell well below my expectations. The room appeared to have been cleaned poorly before our arrival. There was dog food left on the floor from previous guests, the floors were visibly dirty, cigarette ashes were left behind on the room chair, and the bathroom contained an excessive amount of hair. Overall, the room did not feel clean or properly prepared for new guests. I brought these concerns to the manager's attention. He informed me that the head housekeeping specialist had cleaned the room before our arrival. I requested that the room be cleaned again. While someone did return to address the issues, the floors looked cleaner and the room smelled of cleaning products, the bathroom hair was still left behind, the mirrors were not cleaned, and the bed was not remade. Based on my experience, I would not recommend this hotel. The cleanliness and service did not meet my expectations, and the issues were not fully resolved even after they were brought to management's attention.

My tv didn’t work, my sheets and blankets were used and dirty With stains and the corners of the hotel room were dirty. When I tried to call down for a change of sheets and blankets my hotel phone didn’t work. When I went down to get a change the hotel front desk guy told me to go back upstairs, take off and bring the dirty sheets and blankets down myself and he brought me different ones that were also dirty.

Staff and manager super helpful and very nice. Free Laundry was a plus. The only bad thing was that the room was not super clean ( hair everywhere, no clean floors and other smalls things), after the housekeeping never came after told her, I went to the staffs and ask for a broom and cleaned myself. Everything else was good.

I rented a roll in shower due to bilateral aka, “ no legs” and for two night could not take shower because it was not accessible to a wheelchair and staff said they did not have a chair to sit in shower so I may use!

Everything was well we can use more tiles. Staff was excellent no points. You can serve breakfast.