Hôtel spa à Katmandou

Nous savions que le service serait bon dès que nous nous réservions, et dans les heures nous avons reçu un courriel de bienvenue, en indiquant les moyens de les contacter si nous le devions. Sur la prise en charge de l'aéroport, ils étaient rapides et efficaces et le taxi nous a pris seulement 20 minutes avec le trafic. L'hôtel était un ancien palais, mais il nous a été fait un coup de fouet. Les artifices et les images historiques ont été écrasés par les halls et l'extérieur n'a fait que correspondre à la perfection royale. Nous avons séjourné dans la suite royale, avec un grand lit et un balcon. Le personnel était très bien, le petit déjeuner était standard pour les heures de pointe et bien que l'emplacement n'est pas dans la profondeur de Thamel, la zone la plus sortante pour manger et boire, il était dans 30 minutes de marche de la plupart des marques et comme il était l'ambassade/ La zone de travail du bureau, il y avait une belle vibe. Il y a quelques choses qui ne peuvent être contrôlées. La pollution était réelle. Tout d'abord quand vous marchez plus près des rues, quelque chose à penser si vous êtes sensible à cela. En dehors de cela, tout était vraiment merveilleux. Niraj Yadav le récepteur et l'équipe, nous vous remercions chaleureusement.

Nous avons décidé de donner cette deuxième chance après une expérience négative antérieure, et nous sommes ravis de l'avoir fait. La chambre était propre et le personnel a fait tout ce qu'il pouvait pour nous rendre confortables et bienvenus. Merci pour votre excellente expérience!

it was same as photo though the size could be misleading, black water came out from the room where hotel staff were asked to follow at once though left the water for me to clean up myself room electricity suplly was stop twice on the last night due to unknown reason.. staff including the reservation manager were very helpful but i will explore other hotel next time if available

Everything was very good. The rooms were clean, the breakfast was abundant, and the restaurant was very good. The staff were extremely kind, helpful, and always ready to assist with anything. The only downside — and I’m sorry to say this — is the nightclub next door, which made it difficult for me to sleep. Every night, the music went on from the evening until five in the morning. The hotel management should consider taking action regarding the nightclub, as it significantly affects guests’ ability to rest.

Le restaurant est très confortable et très confortable. Le personnel du bureau de réception n'était pas très familiarisé avec son travail. 1. Je ne trouve pas ma réservation. 2. Mal calculé le nombre de nuits à séjourner 3. N'avait pas réalisé que la chambre était prépayée et allait être facturée à nouveau. Mais il a reconnu ses erreurs.

Excellent hotel. Quiet and comfortable room. Staff very friendly. Good value. Manager Deepika worth her weight in gold as so helpful before.

Nice Old Hotel, Great Staff with few needs to improve. Swimming pool is totally disappointment. Better to shut down, than keep running and not swimmable, waist of energy. The water is dirty, no star at all. The lobby, the room and Ghurka bar are still great. 2 power shutdowns in 1 day, I believe they are struggling with power shortages due to dark lounges. Breakfast was so so, coffee or tea should be not a challenge to serve first, sometimes took half of meal before they come. Many Tables are not stable and aligned, egg can easily roll over to other side. Atleast 3 tables on my experience. Room is comfortable, nice bed and always fresh linen. Only noisy from AC , maintenance team came twice on my room to fix, though transfer was offered on my last 2 days. Managers should not standing in buffet line, either they should help the line staffs or directing the team, talking business in public is not of our guests concern. Front desk Trainee, has good presence, I thought first he is manager. A lot can be improved and polished, the hotel has a great potential, nice design, great facilities and great staffs. I wish that management should look all themselves and review those small details.

The room made a decent first impression and did the bare minimum. But, it quickly became clear that it’s best suited for a very short stay. The bed was comfortable enough. Overall, the room is fine if you’re just passing through, but anything longer starts to feel like stretching it. Staff presence around the hotel was limited. They clearly run on a lean operation, which can go either way. The guard in front of the elevator stood out in the best possible way and added a genuinely warm, human touch, which helped balance things out. At check-in, I was given two complimentary cocktail coupons for the upstairs bar, which immediately lifted my spirits. This was a place I had enjoyed many times before and often recommended to friends and family. I had good memories of the atmosphere, the food, and the general vibe, so I went in with high hopes. In the past I had written raving 5-star reviews of their restaurant food and amazing service! Unfortunately, the experience that followed didn’t live up to those expectations. What should have been a simple, enjoyable night out unraveled into confusion and unwelcoming interactions. Small moments piled up, the mood shifted, and it became clear that the experience had gone off the rails. Rather than force it, my group and I decided to take our time and money elsewhere. Sometimes you read the room and move on. I returned to the hotel later that night and stayed over. Took a hot shower in the morning, loved the smell of their body wash, btw! Another brief interaction during checkout reinforced the same theme: rigid, abrupt, and lacking the kind of hospitality that makes guests feel welcome. All in all, it’s disappointing to see a place I once enjoyed and freely recommended lose its consistency and warmth. I’m no longer comfortable recommending it, and I’m not sure I would choose to return. As for the unused cocktail coupon, I still have it. Any takers?

The hotel is perfect location 20 min drive from airport. Hotel is Amazing,like room is big ,bathroom amenities all very useful, service is excellent,and breakfast has a lots of variety and testy as well .value of money

Smack in the heart of Thamel. Great retreat in the mayhem of it all. Awesome room and service. A few loud bars in the area but they close early, a little later on the weekend. Bed and hot water awesome. Has cable T.V. to watch movies or catch up with what's going on in the world. Worth the money you pay to stay at this place