Quellenhof Luxury Resort Passeier

Overall the resort is very exclusive. A bit too big as you need some time to find your way to different buildings and this includes walking outside ( which is unpleasant during bad weather ). We had a 2 bedroom suite which was very quiet. I did not like though the incorporated bathroom in our bedroom. See picture… tub is right next to the bed. Other problem if you like it colder for sleeping it’s tough as the bathroom is heated and there’s no thermostat to regulate. Food is very good and personnel overall very friendly. We like the separated kids areas , especially for the pools.since we booked a suite for our family of 4 ( 2 kids above 18 years). Here was the BIG problem: We had access to the more exclusive sea lodge where they have a separate spa . The spa had a sign in front of their entrance saying: FREE TREATMENT: 12 o clock 20 min massage So as every English speaking person would , we assumed free treatment means free treatment, thinking because of the high end pricing at the sea lodge that’s what they offered as a little extra to their guests. I went in the sis and said to the receptionist: do you still have the free massage available? And she said yes and booked our family of 4. My kids also asked for another treatment that was advertised as ‚free treatment‘ but later we found everything on our invoice (+440€) I went to the responsible accountant who was clearly shocked that the spa would write on their sign : free treatments instead of free appointments . I said there’s a BIG difference and this will backfire I’d more English speaking guests will arrive. He asked which treatments were used and unassigned he would take it off the bill or at least come up with some compromise but no, he said thank you for pointing this out ( and the spa changed their sign afterwards ) and that was it… Later we also saw more drinks being charged than we ordered . My husband said to me just leave if be … doesn’t matter to make a fuss about the 20€… but if they do that with a few guests every day it adds up to a nice extra profit! so overall we were very disappointed in our second stay at this resort which clearly was the last time we went! I would have appreciated a better approach from the management in solving this matter !! More

A Perfect Family Escape – Exceeded All Expectations! We just returned from our stay at the Quellenhof, and it exceeded every expectation we had for a family resort. From the moment we arrived, we were impressed by the warm hospitality and beautiful setting. There was truly something for everyone—endless activities for the kids, from water slides to adventure zones, and plenty of space for them to run, play, and explore. The girls in the kids’ club did a fantastic job engaging the children with fun crafts, creative activities, and well-organized programs. Our kids absolutely loved it and looked forward to going each day. Meanwhile, the adults were able to unwind and recharge thanks to the incredible spa, peaceful surroundings, and excellent service. The food was also a standout—every meal felt thoughtfully prepared, with options that pleased both kids and adults alike. We all left feeling refreshed, happy, and already talking about when we can come back. Quellenhof strikes that rare balance of luxury and fun for all ages—absolutely recommend it for families!