Invité
1 février 2025
I was so excited to stay here: stunning views; spa; treatments; gorgeous fresh seafood; a dip in the fjord; short drive from Bergen; and activities. In short: inside minimalist, attractive and well laid out.. Rooms very clean and minimalist, And now comes the but - lots furniture left lying under stairs, - lots of cleaning trolleys all day, - Side lights in bedroom that have bulbs that don't work - big Bluebottle flies in bedroom if open window - heating kept at 23 and no-one knows how to turn it down even when asked every day. - treatments are only available between Thursday- Sunday not the rest of the week not one person told me - when I did book a treatment they lied! Told me they were busy. I was only told last day of visit the times and days - receptionists in particular did nothing to help: I asked for guidance as to suggestions of where to go, where they would recommend, booking treatments.. even to where my room was.. absolutely zero helped. Luckily I am a well travelled lady and can work things out.. there were times I wanted to cry with frustration. Food not worth mentioning. So in short this could be a fabulous place.. it needs staff who care, are well trained and managed better.. they are all lovely people who could with good management be fabulous
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