Invité
23 juillet 2025
Unable to book via their link due to our large party, which we understood. However, calls wouldn’t connect for two days (an issue others had noted on social media but comments not replied to), and Facebook messages were read but ignored. We had to visit the venue in person to book, and no explanation was given for the communication issues. We sent our pre-orders a week in advance via email, but received a call two days before the event saying they hadn't received them. Despite promising to check and call back, no one did. We had to follow up ourselves. On the day, we turned up with banners and balloons, staff seemed unsure where to seat our party of 18. The manager eventually offered the private room, but it was rushed and disorganised getting set up. Sadly, the food was very poor, both in quality and portion size. We won’t return for food again. We were really hopeful after their relaunch and social media presence, but the overall experience fell flat due to poor communication, disorganisation, and underwhelming food.
Traduire