Premier Inn Stockton-on-Tees (Teesside)

Was a little hesitant to book this because of some of the reviews. However, I was very happy with it. Reception were super friendly and the room a decent size and very clean. Parked right near reception. Breakfast in next door Beefeater (15 second walk) had very good options and the lady on duty was amazingly friendly. Location of hotel is superb for exploring.

My third stay here, it’s a great location. The beefeater next door does the standard food well. The bar side needs decorating and new tables and chairs. With the campsite at the back and the white water place out front I guess it gets well used! The walk along the River is nice and to the infinity bridge and back is a couple of miles on flat paths.

This was the worst premier inn I’ve ever stayed in. The room was tired and had stained carpets. The bed only had one pillow each which had a very strong smell of sweat. When I asked at reception for different pillows they explained there were no clean pillow cases so had to use the additional pillows from the top of the wardrobe. These pillows had clearly been used and were not clean. We were brought two additional cushions. Later I went to reception to ask to upgrade to the meal deal and was met with hostility. I felt awkward and apologised saying I felt like a pain. The male at reception then said “yes you are, don’t come back again”. I’ve honestly never been so badly treated especially when we’d paid next to £100 for the privilege. The hotel was in a terrible state of repair and the reception staff were so rude. The room was damp, the door frames were battered, there was a hand mark in the headboard. The housekeeping staff were lovely and the staff at the restaurant were also lovely - they didn’t seem surprised at all with our experience of the premier inn reception staff. I would never return here and would strongly discourage anyone else to. It was a dreadful experience.

Very pleasant stay at the Premier Inn, also benefits from a lovely location by the Barrage. Room nice and spacious, bed very comfy, bathroom clean and shower hot and powerful. Breakfast at the Beefeater next door was very good as well. Wide selection, cereals, breads, fruit and full english items. Bev was a superstar, always pleasant and looked after us. Ate there twice for dinner and again was tasty. £22 for a ribeye was probably a bit too much for what it was, however the triple cooked chips made up for it as they were amazing!!

thank you to this hotel for a great stay was here for family get together as it had been a while and we were so impressed with everything really it was nice food in the pub next door and the staff especially kev on check in and later on when we came back in was great. 5 star service

Lovely hotel with lovely staff and a nice setting facing the Tees Barrage. Fortunate enough to have nice weather too! Food in Beefeater next door is ok but a long wait for food due to the busy weekend. Our young girls had a good time at their dance competition. Special mention to Kevin who was very friendly.