Sunway Resort Hotel

The location are superb because it just attach with the Sunway Lagoon and it has a VIP access to Sunway Lagoon, no need to queue so long from the main entrance. Sunway Resort are my most favourite kid friendly hotel such as the Level 5 Kid pool and the Level 1 have a kids corner buffet area. The in charge manager in the Level 1 are so helpful and kind to serve some beverage for visitors when waiting the long queue for breakfast buffet. All the staffs such as lobby receptionist, safety guard duty on pool, room cleaner, restaurant waiter and etc are so responsibility. My sons are very enjoy and happy during this 3 days 2 night at there. I’m sure will come back again.

完美，很完美，非常的完美！我真的挑不出任何毛病來，非要雞蛋裡挑骨頭。 1.checkin時莫名其妙的收了我旅遊税 2.泳池close時間太早了，晚上7點。 在植被的大環境下，每天都有人對你笑口常開，主動打招呼，早飯和下午茶多的眼花繚亂，泳池，小童樂園，內部小童水上樂園，以及sunway水上樂園，動物園，sunway主題樂園全部“觸手可得”。sunway金字塔 shopping mall到達也是非常的方便，多種渠道，而且感覺比北京薈聚還要大。 回到酒店房間，應該是本次大馬之行預訂最成功的酒店，內部自帶泳池是最大的亮點，飲料，water，水果享之不完，用之不盡，遺憾才住3天，下回再來還會考慮入住。

Very well located, and ideal for families with small younger children, as there are many entertainments for them such as the Sunway Lagoon Park and the separate Swimming pool designed for the little ones, the room was clean and the staff were extra friendly

房間不錯，還帶了個陽台，這是酒店的小套間。叫家庭房。服務也可以，環境更好。恆大非常完美的酒店。在酒店可以游泳，非常不錯的體驗。

就在雙威樂園旁，二樓遊池邊有個直達通到。酒店和攻略都沒説清楚的是住店旅客是可以多一次進園機會。咖啡廳可以直通商場，很方便。

This is my second time staying at this hotel, and this time, I specifically booked an upgrade to the Grand Deluxe Room for a total of 5 nights. The location of the hotel is impeccable, and the room space is quite generous. However, considering the nightly rate of over RM800, the value for money is not high. The room facilities and amenities also leave much to be desired. It's surprising that a five-star hotel would only provide two bottles of drinking water and no coffee machine, only offering instant c⁷offee, as well as two tea bags, each of black and green tea. Furthermore, the handwash basin in my room was partially clogged, which resulted in slow drainage. I reported this to both the staff and the receptionist, but it still hadn't been fixed by the time of my check-out. Additionally, the windows in the grand deluxe room are completely sealed, so it's impossible to get any fresh air. When I requested a higher floor upon check-in, they initially assigned me to the eighth floor. However, due to noise from a family with children on the eighth floor and less-than-ideal soundproofing, I needed to change rooms due to a severe cold, their subsequent arrangement of the tenth floor. During my stay, I noticed a trend in which most foreign guests, especially Westerners, were typically assigned to higher floors. I hope this wasn't my sensitivity and that the hotel doesn't discriminate based on different ethnicities, especially given that I paid for my stay!