Sunny Beach Club - Adults Only #YouthfulVibes

Dirty bedsheets, and added cost for everything! Does not change bedsheets during our stay, and are unsure if ours where changed before our stay!!? Make-up on one pillow sheet… Half of the staff doesn’t understand english and are rude and unfriendly. On check out day, there is no showers or towels to take a shower before you leave for the airport. No security in the luggage storage room, so someone went through our stuff. Really dissapointed at the end of our vacation.

Currently waiting in the lobby for the transfer back to the airport after having a week at Sunny Beach Club, I was cautious about booking after the reviews I’d read but everyone has a different experience so I booked anyway. Here’s my honest review - good and bad bits- Good: The location is great, a stone’s throw from a beautiful sandy beach and central to both Sunny Beach Strip and the historic and picturesque Nessebar. The pool area, 2 large pools and plenty of sunbeds, no reserving with towels needed, some offer shade at various parts of the day, We were all inclusive, arrived at 10pm and there were sandwiches, fruit and drinks in bags for us. The staff are nice, friendly and pleasant. The two animation guys were very sweet too. The food from the all inclusive was nice, plenty of variation and we enjoyed everything we chose (a range of dishes from around the world). The room was nothing to rave about, clean and comfortable with air conditioning. Bad: I think disappointing more than anything- Air conditioning in the room a godsend, but on a 20 min timer, so during some very hot nights, you woke to restart the system. All inclusive drinks are limited and weak - we drank plenty of cocktails during the day and as a self confessed lightweight, they didn’t touch me. When I say cocktails- there were 4, one of which was a gin and tonic - not really a cocktail! Towels for the pool are provided for a charge - totally understandable however they insist on cash, now we have 40Lv left and will be taking it home with us! I’ve stayed at many AI resorts and never before have I been told at checkout that they must cut off my wristband as food/drink are no longer all inclusive (very disappointing as on the day of arrival we arrived late and therefore have a late flight back). We did mention in the hotel rules it states lunch is included and a voucher is provided, and only then were these issued to us. We did identify a number of guests had invited guests into the hotel and were providing them with food and drink from the all inclusive- I do feel this should be better policed, especially as we were told we would have to pay for drinks on our last day, a little hypocritical and unfair. The evening entertainment starts at 7.30/7.45, (entertaining singers/magicians/traditional Bulgarian dancing), once this ends the DJ comes on, mostly really good music but on occasion not pitched at the right age bracket for the guests, this cuts off bang on 11pm. All in all, it’s worth staying here if all those things don’t bother you… it’s a nice hotel in a good spot.

I’ve been staying here for 11 days now, and from day one the pool area has played the exact same short playlist of about 10 songs — on repeat, all day. After a few days, it’s not just annoying — it becomes genuinely frustrating. I politely asked several times if the music could be varied — via email, directly at the front desk, and even spoke to staff at the pool. Other guests noticed it too. Absolutely nothing changed. It seems management is either absent or simply doesn’t care to listen to guest feedback. That’s a shame, because this hotel has potential. But if even the most basic request is ignored, it says a lot about how poorly this place is run. Changing the music shouldn’t be difficult — it’s a small effort that shows respect to your guests. And that’s not even mentioning the rest of the hotel, which is nowhere near four-star quality. Advice to management: listen to your guests. Poor leadership ruins a good location.

Just returned from 11 nights at this amazing hotel. Truthfully I was a bit sceptical after reading some reviews, but any worries were unfounded. True, there are a lot of young guests, but there are a fair amount of middle age and older too. The rooms are very spacious, as well as the bathrooms, very comfortable, with cleaning and towel change done every day. Maybe some pictures/artwork in the walls would be beneficial. The public areas are massive, and again spotlessly clean. Food was of excellent quality, - breakfast, lunch, snacks & dinner, with an amazing choice - hot and cold. Pool areas are again kept very clean. Music is played all day, but at a low level, only pumped up at around 8p.m, when the evening entertainment eg saxophonist, singer, Bulgarian dancers are finished. I must compliment all the staff, every one extremely pleasant. Restaurant staff are somewhat quieter. Dani, Alex, Tsvet, illyon in the bar provide excellent service (and the others too) Front of house staff Velizer, Elif and the rest go out of their way to be helpful. The hotel is ideally situated for the beach - 5 minute walk, Flower Street - 2 Lev by bus. Old town of Nessebar - idyllic - 30 minute walk or 2 Lev by bus, a must see is the underground Eco cocktail bar, complete with turtles, Burgas 45 minutes, approx 8.50 Lev by bus. All in all this hotel deserves a MUCH HIGHER RATING.

Would highly recommend this hotel. Spacious rooms extremely comfy beds and lovely view from balcony. Land train outside of hotel takes you to either Sunnybeach strip or Old Nessebar Town (stunning place) Pools where big and very clean the beanbags at the edge of pool having your legs in the water was perfect to cool off. The food was standard all inclusive and always nice things to choose from - snack bar really good too. Great selection of drinks and cocktails (only slight issue was no diet soft drinks at the bar but you can get diet coke in the dining area if you do really prefer that) over all a lovely stay great atmosphere around the pool with dj on most of the day.

Very good hotel , rooms bigger than expected, mattress a bit springer than I'd have liked had to use 2 covers as a topper, great views from balcony, very dark black painted corridors,elevator a nightmare never seems to come , food if you love fish and vegetarian foods it's for you , I lived on chips and bread and cake for 5 days so for me food was lacking and mostly cold if I did try anything.