Familial Hôtels à Swindon

Ma mère et moi avons fait visite à l'hôtel Swindon de Jury pour un court séjour de deux jours pour une convention. Le personnel était très favorable et très gentil à notre situation malheureuse. Je n'ai pas pris le nom de personne, mais je voulais surtout remercier deux membres du personnel qui m'ont aidé avec ma mère quand elle est très malade et a dû aller à la salle d'urgence. Les deux femmes ont été plus hauts et plus loin que leurs devoirs de travail habituels sans hésiter, je leur dois une énorme dette de remerciement et j'espère que leurs superviseurs reconnaissent le personnel incroyable qu'ils ont avec tant de chances. La chambre était propre, confortable et a une vue magnifique sur Swindon, qui est une ville charmante. Tout spécialement la vieille ville Swindon, juste à la rue de l'hôtel. Il est situé au centre de nombreuses grandes lignes de bus et est à quelques pas de la gare. Le petit déjeuner buffet était absolument délicieux, tout comme tous les repas que nous avons eu du restaurant. La seule plainte que je vous ai faite est que la chambre n'avait pas de mini-frigo ou de micro-ondes, ce qui aurait été extrêmement confortable pour nous, mais nous avons pu manger juste bien entre les applications de livraison de nourriture disponibles et le restaurant de l'hôtel. J'aimerais que chaque hôtel soit le calibre de la Jury's Inn Swindon. Bien fait. 👏

First impressions on arrival were good and communal areas nice. Checked in just before 4pm and on entry to one of our 3 rooms found unclean and not made up from the previous guest. Given another room 2 doors away from my room even though we were told by reception we couldn't have rooms close together when we asked at check in. All rooms were very dark as most of the lighting didn't work and reliant on 2 lamps, only one in my friend's room. Black mould on sealant of bath and used tissue in the bin of my room. Beds all seen better days and wire springs could be felt, no support and definitely needs replacing. Nasty brown staining on one of the bed bases and fabric torn, all clearly visible. Lack of staff in bar resulting in us abandoning having a drink after 20mins of waiting and after telling reception staff who said they would fetch someone. Attempts to re enter our rooms failed resulting in long walk back to reception to get new card keys. This happened 3 times during our stay of one night, we had booked for 2 but left after one. The restaurant experience was sadly as bad as the rest, the whole menu was printed on a A5 size paper with font being no more than 9, the dimly lit space made it very difficult to read so we took a photo on our phones and enlarged it. On asking for a cocktail menu were told the bar doesn't make cocktails, ordered a bottle of wine and some water which came in a pint glass. We orded fish and chips which looked almost pale grey in the poor lighting, no golden crispy batter or chips. Asked for mayonnaise and told the hotel didn't have any. On .leaving the restaurant we were stopped by a member of staff who said we needed to pay, we explained we had given the room number on entering the restaurant and expected to be charged when checking out as is usual. We were told no payment must be made now. This hotel needs some serious investment and management, the staff appear to be ìmmune to complaints and respond with churned out statements that mean nothing let alone address the endless issues. My friends and I were expecting a relaxing 2 night break and instead had stress and disappointment for 1 night we actually stayed. For those that need good Internet connection this hotel is not for you. During our short stay none of us had phone signal or continuous Internet. Sadly I cannot recommend this hotel.

Excellent. Location à m4 est excellente pour travailler sur la route ou pour des fins de loisirs. Très propre et exceptionnellement efficace avec tour. Vérifiez rapidement. Personnel très bienvenu et amical. Les options de petit déjeuner pour le service de la chambre sont l'une des meilleures que j'ai eues, mieux que quelques étoiles 4/5! IHG fixe le niveau de valeur, de service et de performance globale très élevé et mon accès au groupe d'hôtel à l'heure actuelle. IHG étant Holiday Inn, Hilton et Roko pour nommer quelques-uns.

Our celebratory event in July went perfectly with everything falling into place exactly as planned. The food was excellent at both the buffet lunch, evening meal and breakfast. All the staff were kind and attentive and worked in an efficient but unobtrusive way. Each of our guests remarked on the comfort and cleanliness of their respective rooms and the quality of the hotel in general. We feel this hotel is under-rated.

This was my/our third stay at the White Hart and that alone tells you that it is such a fabulous Hotel. too many accolades to write but everything was above and beyond expectations. The rooms were much bigger than expected and beautifully appointed. Easily on par with the Premier Inn chain but a little bit more special in every way. The Hotel has style, class and character, which is sadly lacking in the larger chains. The staff are simply wonderful and you can have a good chat with them, regardless of the time of day or how busy they are. The restaurant has an eclectic menu but everything is freshly cooked, so you really do get the best meals. The restaurant isn't a bland space, you do feel as though you are in a much classier restaurant and it is always busy. Free parking and quick access to the major routes makes the location ideal for all clientele. We will most definitely be returning for multiple stays and will be looking forward to it. Thank you and see you soon.

Le prix est très bon, mais il est très bon, et il est très bon, et il est très bon, et il est très bon. Il y avait un grand parking à l'extérieur de l'hôtel et les membres du personnel étaient amis.

Nous avons besoin d'une nuit pour rompre notre voyage sur le M4. Cela était idéal. Arrivée rapide, amicale avec un petit déjeuner chaud pré-commandé. La chambre et le lit OK pour ce que nous avons payé (mais aimions deux pièges et plus de sacs de thé). La salle de bain était sans spots propre et la douche était bonne bien malgré l'absence d'un raccordement sur la baignoire. Parking de voitures avec TVC.