Hôtels Clarion à Syracuse

The location in Syracuse Campus was great, as the purpose of my trip was to help my daughter settle in to her dorm in Syracuse University. It is also close to Marshal Street where the restaurants are in the Campus. The hotel allow us to check-in early just before 2pm, which was great for us and that gave us more time to shop for needed stuffs for my daughter. Room was clean and spacious and I like the bottled water provided, which most hotel in Syracuse does not.

L'hôtel offre un parking gratuit et un petit-déjeuner, à pied du centre-ville et de l'université de Snowtown. Le jour où nous avons visité l'université de Snowtown et y avons mangé le déjeuner chinois, globalement satisfait. Nous sommes allés à l'Office des migrations de Snow City, à seulement cinq minutes de l'hôtel.

King suite was perfect for transitioning from camping with friends back to an intense professional obligation out of town. I needed to print a last minute document and the lobby desktop and up to date printer worked perfectly. My suite was fully equipped with a refrigerator, microwave and dishwasher. The hotel met my request for a bathtub to soak my bones coming off of a rigorous camping and hiking trip. I will return for my next work obligation in Syracuse!

I arrived at Marriott Syracuse Downtown Armory 300 W Fayette Street; According to my Hotel reservation confirmation email. My daughter & I unloaded our car, My daughter pulled our luggage into the hotel. I recently had foot surgery and require a cane & very obvious medical boot on 1 foot. We approached the check-in desk, gave my information and the staff member says, ” Sorry, but your reserved at the hotel across town, about 5 blocks away.” I asked her to confirm, even showed her my email with the address we were currently standing at, and she still insisted I should be across town. So we walked out, repacked the car, drove across town, parking in the parking garage that was a block away, unloaded the car and pulled all the luggage 1 block (in the rain) to the Marriott Syracuse Downtown. The check-in desk there said ”I'm sorry, but your reservation is for the Marriott at 300 W Fayette Street.” I told her I was just there; and they told me to come here, I asked her to call them and confirm, and she did.” We had to then pull all the luggage 1 block back to the parking garage in the rain; reload the car and head BACK to the original Marriott we arrived at. I went back to the same woman; she didn't look at me, however checked us in with no problem. I asked for a manager to see if we can get help with transportation to my daughters Team Banquet because this whole mix up caused us to be late. She said, sorry, we cant order you a taxi or an uber, and we do not have a shuttle. I said, ”I am just a few weeks out of foot surgery, Your staff told me the wrong information and had me walking far more than I should be. My foot is in pain, and now my daughter is late to her banquet, when we had originally arrived 1.5 hours early. Is there anything you can do to please help us out.” She looked at me like I was crazy & said, ”Sorry, no. It seems you booked through a 3rd party, so we cant offer you any credit either.” This is not true, I booked through Marriott. Later that night my foot was swelled up like a balloon, I have to bury it in ice. The Manager said she would comp my parking and didn't, I was charged the $14 anyway. Awful service, cannot own their mistakes. I don't think I was asking much by just asking for HELP getting a ride to the banquet a few blocks away. Its a shame because the Hotel was nice, Room was nice & clean.. But the could literally careless about putting their guests through the ringer.

August 2021 we stayed at Residence Inn Armory Sq. We were moving my last child into Syracuse. Needless to say I was a wreck. Leaving one day I happened to meet Mel. She saw my sadness empathized with me…about my baby and empty nest. I was crying she asked if she could give me a hug & I was so grateful for it. Then she said you need chocolate. She got me a Snickers bar for my ride home. She left me with parting words if I need anything to find her “Mel I’m always here” Fast forward Feb 2022 we returned for a visit. Ad soon as I saw Mel I approached her to thank her. To tell her home much her hug & kindness helped me at a hard time. She remembered giving me the Snickers bar I didn’t. She then said I’m going to give you another. A Snickers and a hug our tradition. We chatted for a while before I left . What a wonderful lady! Additional comment she graciously handled an extremely rude customer earlier in the day with grace & professionalism

Nous avons visité ce Marriott pour affaires et par plaisir. Les logements étaient excellents, l'emplacement est facile d'entrée et de sortie et les équipements étaient nombreux. Le pub irlandais de Shaughnessy (ci-joint) était génial pour le plaisir, la nourriture et l'atmosphère. J'ai assisté à une conférence après Ubering la nuit précédente pour un match de basketball SU. Le meilleur de tous était le personnel du valet, de la réception et de la caisse du Marriott - tout le monde était sympathique et professionnel. Je vous remercie!

L'hôtel se trouve à environ 10 minutes de marche du centre-ville et 15-20 minutes de marche du campus de l'Université de Syracuse. La chambre d'hôtel était propre et spacieuse, je m'aime tout particulièrement le sol de la salle de bains.

I usually stay in hotels closer to campus when visiting my son at Syracuse University, but decided to stay a little further out this time to save money as the hotels near the campus are very pricey. This hotel was so clean and comfortable and the customer service was outstanding! The room I initially booked turned out to be adjoining another room and my neighbor was playing the TV really loudly. The front desk clerk helped me pick another room and went above and beyond by meeting me up in the new room to make sure I was happy! I was travelling alone and had originally hoped for a hotel with a restaurant/bar, so I was torn about whether to choose this hotel or another with an onsite restaurant but less favorable reviews. When I found out that this hotel was practically next door to a Tully's (one of my favorite spots) I decided that would be just as good if not better than a hotel bar. The restaurant was about a 3 minute walk from the hotel and I had a really nice meal and glass of wine at the bar. Breakfast was included in the morning and was really nice and filling.

Il y a un parking gratuit, plus d'habitants aux États-Unis.