Taicang Karuizawa Hot Spring Hall

The hotel has its own onsen area that's open to non-hotel guests. So the entrance starts with the shoe cabinets before reaching the front desk that serves both onsen day-use guests and hotel guests. The Japanese themed room was luxurious. Very clean and impeccably maintained, good sound proofing I could hear a pin drop in the room. Double basins, Dyson hair dryer, bidet toilet bowl, standing shower and a huge zen sofa couch area by the window, complete with tea and chess set. Pity there's not much of a view out there. There's also no phone here, just a speaker by the bedside table or one can use WeChat to communicate with the front desk and of course robot deliveries. Bed and pillow was too soft for my liking. Service is excellent and they even provide turn down service. I left the room for onsen and came back to a room where the curtains are drawn, a plate of fruits on the table, floor towel laid out in the shower area with the bath towel, originally under the basin, now hung on the door of the shower. The stay package came with an Afternoon Tea set of fruits, desserts and crackers. The cheesecakes were meh but the pineapple tart made up for it. Fruits were fresh and yums. In-house guests were given unlimited access to the Onsen and I took my time to enjoy it fully. It's a full Jap style onsen, meaning going fully naked. A rather small onsen with just 3 pools but the outdoor one was the best, soaking in 43 degrees pool in the cold. There's a chill out area outside including a lounge, meditation room and a movie-cum-reading room (what an irony though). They also have private onsen rooms for rent at additional costs. Leisurely breakfast the next morning at 930am. Yes, I had to choose a specific hour to be at breakfast as it's a Jap bento set with a partial buffet (of noodles and porridge). Not outstanding for me. But otherwise, it was 5* experience and I recommend this to anyone planning to come to Taicang to experience the onsen.

聽名字就知道是一家很日系的酒店。大廳已經在佈置聖誕裝飾了，氛圍很好，燈光柔和。在進入大廳前就要換拖鞋，每位都有自己的專用的鞋櫃，乾淨整潔。 由於到了還沒到辦理入住時間，前台服務員就很熱心的和我們解釋，並詢問我們是否需要先泡澡。在入住時，還主動為我們提行李，很親切。 兩天的早餐不重樣，是定食。餐盒也很精緻，熱乎乎的麪條，粥，配菜，現磨咖啡。還有精美的下午茶。 温泉真的很舒服，完全和日本模式一樣，入住客人有自己專屬的手環，更衣箱也是專屬編號。感覺讓人使用的很安心。門口還有關於温泉挖掘的介紹。服務員也很細心提醒，渴了有飲用水。並像我介紹先在裏麪湯池泡，再去露天的更舒服，確實是這樣。 酒店員工各個熱情周到，主動問好和關心。印象深刻的是小美，辦理入住和退房都是她接待的我們，親切的微笑，禮貌的問候，耐心介紹酒店設施。

輕井澤温泉 蜓酒店入住體驗不錯，感受最深的是超級乾淨、安靜，各方面設計簡潔美觀又有特色，而且非常人性化，前台、餐廳服務都非常好，衹是進來的時候門口沒有如何接待人員，有種冷冰冰的感覺，温泉不錯。