Crowne Plaza Tainan

I stayed in this hotel in this April, which is a wonderful experience. Thus, I brought my family (total 4) to stay in this hotel again. Unfortunately, the experience of this time is not pleasant. First of all, as i m the IHG member, I am entitled to have welcome drink. Last time, we can drink in the lobby lounge, but this time, the waitress declined us to take the drink at the lounge and requested us to take away the drinks. Whats ridiculous?! The welcome drink is offered by the hotel, but i m not wrlcome to drink at the lounge. Secondly, the cleaning service is not pleasant, two cups in my room have not been cleaned. Thirdly, the food serving of beef soup is very unsatisfactory. I don't understand why I requested to have more soup and got a black face from the chef. I spent over US$600 for two nights, but seems not be welcomed from the lounge nor restaurant. I would not recommend others to stay in this luxury but not welcome hotel

The hotel is new and nice. Service is good and facilities is also nothing to complain. I would definitely recommend it.

around the hotel, there are nothing much. the breakfast is quite good

The pictures shown on trip.com was a trap in terms of its surrounding areas except the historical sites which were great to visit. However, the hotel is in the middle of nowhere and the view from my room window was a little depressing, with kind of concrete building and sort of coastal jungles. However, the hotel concierge desk with a particular mention of the two young people provided me with very personalised service, even suggesting me to bike ride to the areas and showing me with hospitality as to where to explore in the city. Overall, the stay was pleasant and the pool was beautiful to use.

客房看出去景色很開闊，可惜一進門看到地板有一張紙黏在地板，不知道是刻意的還是沒打掃乾淨，熱水壺裡有一隻蟲子，不敢煮水泡牛奶給小孩喝，大廳很氣派，早餐蠻普通的，整體服務人員都還不錯，有去台南玩應該還是會選擇入住

飯店整體裝潢設計不錯，隔音很好，早餐也非常好吃，除了台南有名的牛肉湯，竟然還有虱目魚皮湯！這道讓我印象最深刻，完全沒有腥味。 附近的觀夕平台非常不錯，飯店外有腳踏車看起來是可以租借的！