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17 octobre 2024
As other reviewers have noted, this place is a disaster. When we got to our room there were insects flying around inside - fleas or something. Sticky substance on the dresser, stained towels. The bathroom had an overpowering smell of disinfectant - like they were trying to cover something up. I had made the reservation in May for FSU family weekend in September. It was very difficult to find anything that weekend, so we picked this. After being in this room for a few minutes we just could not do this. Fortunately (?) the FSU football team was doing so badly that additional hotels opened up, so we found a nice clean one up the street on the other side of the highway. We went in to cancel our stay; they said they would refund within 3-5 business days. When the credit card bill came, there was no refund. Attempted to contact the motel directly, but no answer and the mailbox was full. Opened a dispute with the credit card company. Wyndham, this is a terrible reflection on your company. You should disassociate yourself from this location. Almost all of the reviews are either a 1/5 or 5/5. Some of the 5/5's talk about the 'lovely sitting area' - it's a table and chair in the room. Who calls that a sitting area? The fact that multiple reviews say that indicate that those are just false reviews. Take the 1/5 reviews seriously.
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