Hôtels près de Griya Barokah (Ruko Merah), Tangerang Du Sud

holding a wedding at the pranaya hotel with friendly, fast, and ready service to make the wedding arranged neatly, on time, and all services are consistent. stay in junior suite rooms and deluxe rooms which are clean, neat, all available to make rest comfortable

Very surprised by their services. From the first step I arrived at the hotel they always give me a friendly manner, the security staff, front office staff and restaurant staff all of them looks very sincere. I came in early morning and handled by Front office staff named Faris. Although it was at 6 am and he’s on his night schedule but he doesn’t look tired, he still welcome me with friendly gesture. I told him I was came to attend the concert at ICE BSD so I just do the registration and leave the hotel for preparation. Then I came at the evening after the concert and find out the cutest welcome treat from the hotel. I’m pretty sure that was his idea. My heart touched and I was very happy. Thank You Mercure, next I will recommend this Hotel to others.

The lobby looks very new. The rooms and bathrooms were very spacious but gives you an “old room” vibe. The bed and pillow were comfortable. The room design just didn’t suit me. I would have preferred no TV than the tv in a tv wooden cabinet that was in the room. I loved the view from my room, though. And breakfast selection was decent.

I was here for transit. The hotel near the airport (20 mins). The staff was helpful and my room was clean. Unfortunately, this hotel didn’t provide suttle.

L'hôtel est spacieux et dispose d'installations complètes, la piscine est fraîche car il y a des toboggans pour les enfants et les adultes, le lieu de vie est la route du centre commercial Karawaci, très approprié pour un séjour en famille.

Après avoir aidé une communauté isolée à développer des projets d'agriculture biologique, il était rafraîchir d'arriver à l'Olive. Le petit déjeuner était très bon pour les trois matins. Le personnel était très utile et s'est éloigné de leur façon d'aider. L'un d'eux, Teguh, était très utile, comme Deasy était dans le restaurant. Les ribes de viande sont excellentes. Il est également proche d'arriver aux centres de proximité avec Grab - et seulement une heure ou d'autres à l'aéroport.

The lobby is not located in the ground floor and unfortunately none of the staff informed us until we got confused and asked but the concierge staff were friendly and helpful though. Receptionist helped us to check-in and offered to join the JHL membership so I did (need to download the app which quite troublesome). Anyway I joined the member and the receptionist gave a voucher for free welcome drinks that we can use in the restaurant. The voucher only valid for 1 day so after rest for a while, we decided to go to the restaurant to use the voucher. We went to the restaurant in G floor I guess I can't remember (around 4-5 PM) and the staff told us that the restaurant already closed since they need to prepare for breakfast(?) and advised us to go to first floor to use the voucher and again the staff didn't even let us which first floor and how to get there. So we went up to the lobby / receptionist counter to check and the receptionist doesn't even know where we can use the voucher and instead, she asked me back which first floor was the staff referring to. In the end the staff called the restaurant to confirmed and guided us on how to go to first floor. When we arrived in the restaurant at the first floor, the staff told us the we can't use the voucher, the voucher can only be use on the restaurant in G floor and the first floor's restaurant is only for dinner. I don't mind if the voucher can't be use after specific time but the receptionist mentioned it will be valid for the whole day with no specific time. After went back and forth between restaurant and reception, we have no intention to use the voucher anymore, so we went to the receptionist and gave the voucher back. The manager - Ms. Jessica was very friendly and listen to our story. The F&B staff were not friendly and there was no communication at all between F&B and Front office. The room was okay but they didn't really checked the room, the phone was not even charged and we can't use it, I have to go to the other room to call the receptionist.

Lokasinya sangat bangus, persis samping Mall Teras Kota, sepertinya ada conecting antara hotel & Mall. Fasilitas hotelnya sudah agak tua, pintu toilet perlu di perbaiki, karna pada saat mau di buka macet, susah sekali di buka. Staff ramah, ketika bertemu cust staff menyapa.

We are booked for single bed type to front office,( 06/07/2022) while we;re coming to the room, they gave us twin bed type....then we complained to front office, they said single bed unavailable, it should be confirmed first before dealing reservations, however we are unsatisfied to these service....thanks in advance