Avis : Holiday Inn Express Tangshan (Aegean Shopping Center Branch)

Réponse de l'établissement: Dear guest, thank you for staying at our hotel. Our hotel is ideally located in the central area of Aegean Shopping Park, Sun City, and Bafang Shopping Plaza in Lubei District, Tangshan City. Surrounding the hotel are scenic spots such as South Lake Scenic Area, Tangshan Banquet, and Hetou Old Street. The Holiday Inn Express breakfast has been carefully prepared for guests, including a variety of beverages, dairy products, porridges, fresh fruits, vegetable salads, steamed dim sum, healthy whole grains, Western-style pastries, seasonal dishes, and the indispensable freshly ground coffee of Holiday Inn Express. There is also an open cooking station where you can get noodles, wontons, etc., to enrich your taste buds! Thank you for your encouragement, and we look forward to the opportunity of having you stay with us again. Best regards, IHG Social Listening Team

Réponse de l'établissement: Dear guest, we are extremely grateful for your glowing review of our hotel! We're honored to know that you're highly satisfied with the hotel's prime location, spacious and clean rooms, as well as the diverse and delicious buffet breakfast. It brings us great joy that you got to savor the authentic Tangshan Dalumian and Chaoxianmian, and experienced the unique local way of eating them with the introduction from our staff and chefs.In particular, we would like to extend our gratitude to Snow Wang for helping you solve the issue of getting tickets to the Nan Hu Light Festival, enabling you to fully enjoy the light festival and the drone show. Your recognition and recommendation mean the world to us. We will keep striving to provide even better and more attentive service for every guest. We're looking forward to your next visit to Tangshan and your choice to stay with us again. Wishing you a pleasant journey.IHG Social Listening Team

Réponse de l'établissement: Dear guest!Thank you for staying at our hotel! We apologize for any inconvenience caused by the odor during your stay. We will notify the cleaning team to strengthen ventilation during their regular work. Since the opening of the hotel, time has passed by, and some facilities may have left some traces of time on their appearance. In the future, we will accelerate the pace of facility maintenance and item updates, bringing guests more fashionable and modern exquisite facilities. We hope our superior location and enthusiastic service can make up for this deficiency. We sincerely look forward to your visit again and wish you a pleasant journey.IHG Social Listening Team

Réponse de l'établissement: Dear guest, welcome to our hotel. We apologize for not providing you with a perfect accommodation experience. We attach great importance to your opinion and have immediately inquired with our on duty colleagues about the situation. For the reception of foreign guests in hotels, Tangshan Entry and Exit requires the registration of the reason for the foreign guests' visit. If the visit is due to work reasons, the name of the reception unit and the contact number of the receptionist need to be registered. Perhaps due to poor language communication, we were unable to help you understand our intention, resulting in a misunderstanding. Please understand. We sincerely hope that you have the opportunity to visit again. We will definitely provide you with higher quality and professional services. Wishing you a smooth work experience.IHG Social Listening Team

Réponse de l'établissement: Dear guest, welcome to our hotel. We are delighted to see that you have had a pleasant time at the hotel. Our hotel is located in the center of Tangshan, adjacent to the Aegean Shopping Center, surrounded by numerous merchants to meet your diverse needs for dining, entertainment, leisure, and more. We have an excellent management team and well-trained employee service, committed to providing every guest with a pleasant living environment. From the perspective of guests, we strive to create a clean, refreshing, and comfortable environment. Looking forward to your next visit and wishing you a pleasant journey.IHG Social Listening Team

Réponse de l'établissement: Dear guest, welcome to our hotel. We have always been committed to providing safe and reliable spaces and friendly professional services, providing every guest with appropriate professional services. Our hotel has over a hundred clean and comfortable guest rooms, equipped with branded shower systems, high-quality beds, and soft and hard double pillows, to help you relieve fatigue during your journey and relax your body and mind.We hope you have the opportunity to visit again and wish you a pleasant journey.IHG Social Listening Team

Réponse de l'établissement: Welcome to our hotel. Thank you for your support and for giving us a perfect review! Superior geographical location, clean and tidy hygiene, comfortable and elegant environment, complete supporting facilities, enthusiastic and thoughtful service, free parking lot, free nutritious breakfast, and various value-added services during check-in all bring guests a super value experience. Welcome to visit again. Wishing you a pleasant journey.IHG Social Listening Team

Réponse de l'établissement: Dear guests! Thank you for choosing our hotel. We have a superior geographical location in the city center, with the Aegean Sea Shopping Park downstairs. The surrounding cinemas, supermarkets and other living facilities are well-equipped, and there are numerous food shops to meet your various needs. Here, we always adhere to the principle that a clean environment is fundamental, high-quality service is our goal, and humanistic care always accompanies us, providing high-quality service to our guests with care. Sincerely looking forward to your visit again. Wishing you a pleasant journey.IHG Social Listening Team

Réponse de l'établissement: Dear guest, Thank you very much for taking the time to give us an excellent review and giving us a full score. We are pleased that you are satisfied with the location of our hotel and the excellent customer service we provide. We strive to provide unforgettable experiences for all guests, and we are always happy to hear them sometimes. We look forward to seeing you again on your next visit. Sincerely, IHG Social Listening Team

Réponse de l'établissement: Dear guest, welcome to stay at the Holiday Inn Express Tangshan Downtown. We apologize for not providing you with a satisfactory accommodation experience this time. We deeply apologize. Since its opening, the hotel has been highly favored. While accumulating experience, some facilities may have some traces of time on their appearance. We will conduct regular maintenance and upkeep to strive to maintain the quality and functionality they deserve. In terms of hygiene, we take every cleaning seriously, from the hotel lobby to the guest rooms with every piece of linen, and start from the details to provide guests with a clean and tidy living space. Our colleagues always observe carefully and maintain a keen sense of touch to meet the needs of guests, creating an unexpected and perfect experience for you when you need it most. Welcome back and have a pleasant journey. Holiday Inn Express Guest Care Team

Réponse de l'établissement: Dear guest, welcome to our hotel ！Our hotel has over a hundred clean and comfortable guest rooms, equipped with brand shower systems, high-quality beds, and soft and hard double pillows, to help you relieve fatigue during your journey and relax your body and mind. A spacious and transparent restaurant, 24-hour self-service laundry room, free parking lot, free Chinese and Western style buffet breakfast and other additional services are all prepared for you who come from afar. Looking forward to your visit again and wishing you a pleasant journey!IHG Social Listening Team

Réponse de l'établissement: Dear guest, thank you very much for staying at the Tangshan Center Smart Choice Holiday Hotel and giving us an excellent review, giving us a full score. We are pleased that you are satisfied with the convenient location of our hotel and the excellent customer service we provide. We strive to provide unforgettable experiences for all guests, and when we have such experiences, we are always happy to hear. We look forward to seeing you again on your next visit.Sincerely,IHG Social Listening Team

Réponse de l'établissement: Dear Guest ，Thank you very much for your review. Holiday Inn Express is always located in a convenient location, such as a bus stop or a historical building in the city. We want our guests to feel more relaxed whether they are working or traveling. We look forward to your next trip. Sincerely, IHG Social Listening Team

Réponse de l'établissement: Dear guest, thank you for staying at our hotel. We apologize for not providing you with a great accommodation experience. The room area you have selected is approximately 30m ², consisting of 2 single beds of 0.9 meters, which have been displayed on the reservation page. Although there is no refrigerator in the room, all other room equipment is available to meet the needs of guests. We will provide your feedback to the management department. We hope you have the opportunity to visit again and wish you a pleasant journey.IHG Social Listening Team