voco Nanjing Garden Expo

We loved our stay at this IHG property. The staff were attentive and professional. They explained to us when checking in how to use the Hotspring in our room and where to find some of the different facilities. The room was clean the bed comfortable. We enjoyed breakfast the next morning, the restaurant had many Western and Asian choices including sausages, bacon etc. There were also noodles and even chinese rice packets to celebrate the Chinese festival at the time. We used the hotspring in our room in the afternoon of checking in and it was fantastic. It filled in around 30 minutes and was large enough for 4 people. We tried to use it again the following morning before checking out. However, there was no hot water. The front desk explained that the hot water was switched on at 8am, however, by 11am there was still no hot water. This was very disappointing. Overall, we had an excellent stay and would consider returning to this Voco property.

Exceeded the expectations! Besides the beautiful location and building, the staff was so kind and available. Me and my girlfriend have been treated so well!!! I would like to thank in particular our receptionist 卡卡, any questions we had or issue we encountered she tried her best to help us and satisfy our needs. 👍🏻👍🏻 Thank you for your patience and good temper!! I would also like to thank Vin who helped us with the luggages and brought us water when we were in need! 🙌🏻 Lastly i want to give a big big 👍🏻 to the hotel’s摄影师小姐姐, she’s not only fun to work with but she took some amazing pictures of me and my girlfriend in the hot springs area that will last forever as memories in our hearts 🫶🏻❤️ Will come back for sure in the future if there’s the occasion! 😊

I chose this hotel particularly because it’s dog friendly! Voco Nanjing garden expo is absolutely perfect for someone who wants to have a nice hotel experience with their dog (and enjoy a private hot spring tub), there is a dog sitting facility, the “kids zone” ,you can take your dog there and it’ll be properly taken care of while you enjoy other places where dogs aren’t allowed…Grace was wonderful and patient with my dog, love her! You can also bring your dog to the restaurant, there’s a dog friendly section! Overall, All staff at Voco is friendly and welcoming, will sure be coming back soon.

Location outside Park. But they provide shuttle bus. Front desk staff very nice and helpful. Notice many detail about the park. Breakfast buffet very delicious. And alot of drinks in the minibar. Room is big and warm. Unfortunately the public hot spring is small.

Very good

中秋前就開始規劃國慶假期的出行，因為帶着父母和小狗，不想大部分時間都花在路上，所以就定了裏父母家近一點的湯山，原本一個小時出頭的路程，開了連個多小時。下了高速。因在玩小伴看過推薦，所以定了這家寵物友好酒店， 設施：還不錯 衞生：很好 環境：很棒 服務：不錯 可能是國慶前台們太忙了。相信不是國定假期的話會好些 酒店還送了四張煙花劵，父母去看了兩晚很開心 因為媽媽受涼發燒，酒店還提供了白粥榨菜和配菜。十分謝謝。 但是希望如果還有一些類似情況發生可以配備温度計或者簡單的葯物。 也怪我自己，之前旅行都會帶醫療包。都安然渡過。導致僥倖。結果就這次生了病。醫療包掉在家裡了。看來還是不能大意。 謝謝三天兩晚的服務！ 寵物友好也是加分項！ 周邊：龍尚水庫.湯山礦坑公園都是寵物友好 又在園博園園區裏面。 非常方便。 早飯也很豐盛。攜寵可在户外或者二樓用餐！

寵物友好必須加分，而且餐廳也有專門的攜寵區。 寵物餐食一開始由於國慶人多不願意給我做，在我堅持下還是給我弄了，並且送來了房間，讓小可樂也享受了room service。不過除了寵物友好，酒店本身可玩性就比較差，而且國慶期間園博園接駁車也取消了，別家酒店都有，這個略遺憾。

餐廳是硬傷，早餐品類應該是比較少的了，服務員很多是實習的？領位小姑娘有點不知所措，和自己找位置沒啥差別，多此一舉。煎餅小姑娘國慶加班有點不開心。 衞生：房間有個拖鞋很臟，電話到前台説我們每個房間就配了一雙拖鞋沒法替換。你猜我信麼……… 雖然知道一樓外面有林子，但發現了蜈蚣這……… 歡迎水果變成了離店水果，國慶大包小包的還……怎麼拿。 最有意思的是走了之後電話問，你好，我們的拖鞋去哪裡了，我……… 除了有個室外的大泡池一點優點也麼的，期間還碰到酒店員工吵架。簡直…… 🙃不會二刷的那種酒店，總體體驗下來一家洲際旗下管理還不成體系的酒店…

體驗感棒極了，房間配置很舒服，園區環境綠化非常贊 給前台經理韓經理和小童遊樂區的工作人員要大大好評，又專業又貼心 小童樂園裡的兩衹狗狗蛋卷和cookie也是太可愛了，被飼養員調教的非常棒，還會很機智的主動和小朋友互動