Évaluations de Luban Hotel

Réponse de l'établissement: One praise and one praise from you.A sincere affirmation will fill our hearts with strength. Your trust and support are the driving force for our continuous progress. Your praise is the greatest recognition for us. It is our greatest honor to serve you. Looking forward to your visit again.

Réponse de l'établissement: Thank you for your support to Luban, and we feel very happy to win your heart. The breakfast of Luban's family is also a highlight that has won many praises. Luban Hotel is located in the bustling city center, surrounded by many delicious foods, and the hotel has a parking lot. It is the best choice for your travel and business. Being recognized by you is the greatest encouragement to Luban's family. Luban's family will make persistent efforts to make the service meticulous and welcome every customer. Looking forward to meeting you next time.

Réponse de l'établissement: Dear guests, hello, thank you very much for staying at Luban Hotel and giving us feedback in your busy schedule. It's a pity that we couldn't give you a perfect check-in experience. We sincerely apologize. We attach great importance to the problem you reported. The WIFI in the hotel room has no password, and the TV needs to be turned on to watch. We look forward to your comfort and beauty that is different from this time when you check in again. Once again, I would like to express my sincere apologies to you and wish you a happy life and all the best.

Réponse de l'établissement: Thank you for your support, see your satisfaction with living here, we are very happy, and thank you for your praise of the Luban family, doing a good job of service is our essential work, can provide you with surprising and moving service is the constant pursuit of the Luban family, sincerely look forward to your next visit, I wish you a happy life and all the best

Réponse de l'établissement: 尊敬的賓客：您好！感謝您在眾多酒店中選擇魯班，給您帶來不好的入住體驗我們非常自責內疚，我們第一時間聯繫了工程師傅去房間進行整改，洗衣房我們已經在裝修當中了，今年下半年會面客使用，咱家的早餐種類從中式到西式到本土地方特色菜，全部是純手工製作，沒有達到您的滿意真的很抱歉。感謝您在這裏留言，願意把心中的不滿跟魯班家人説一説，能彌補的魯班家人會努力做出彌補，不能彌補也會成為我們以後工作中的“鏡子”，自查自糾自我提升的借鑒，相信正是因為有您這樣的客人才能促使我們發現問題，獲得改正和不斷的進步，開門迎賓，我們的初衷給客人的肯定是最好的體驗，而不是一次不愉快的經歷。無論是什麼影響了您的心情，魯班家人願意在這裏給您誠懇的道歉，畢竟心情不悦即使是晴朗的天空也會覺得陰沉，從點評中可以看出，您工作生活經常出行，選擇的往往還是中高端星級酒店，肯定是一位有品味、有閲歷、有內涵的人，對服務和環境都有着很高的要求，這就成為我們提升服務一種動力，相信，您是一位有雅量、有氣度的人，給魯班一個更正錯誤、彌補過失的機會。希望在魯班還能與您相遇，期盼因為這樣的事的切當處理，讓您和魯班走的更近，成為更加貼心的朋友。魯班家人祝您一切安好。