Utilisateur anonyme
20 juin 2025
I booked a room WITH air conditioning, but upon checking in, we found out there was NO air conditioning in the room. We asked the front desk, and they told us, we only have 2 rooms with air conditioning. The WHOLE HOTEL was WITHOUT air conditioning. We tried to make do and opened the window so that there’s some ventilation. Flies and bugs started to come into the room! So the room was very hot, and there were insects in the room. Totally not possible to open the windows at all.
WIFI was supposed to be working, but it was NOT WORKING. So there was NO WIFI in the room.
Hotel is being dishonest on the Trip.com as it stated that the rooms are WITH air conditioning. This has misled me and other guests (there were similar complaints!) into booking this hotel. This is an outright scam and lie. Hotel even had the audacity to suggest to us to ‘rent an extra fan’ so that it’s ’not too hot’.
Please do not book with this hotel in the summer if you want to have an unpleasant experience.
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