Thirsk

We stayed for three nights in a standard room which had air con (that turned itself off during the night ) but no facility to open the window and let in fresh air which meant the room was often stuffy and no doubt contributed to my wife getting a sore throat, the rooms above on the second floor were allocated to the premier plus, having wooden floors we could here guests walking around. The bathrooms in Premier hotels have now become a lottery as to which type you will get. some have shower trays with overhead and hand set others have just the overhead,some have a bath with both ,some have a bath with just the overhead,some have glass sides others have a shower curtain,this is just on the standard, not premier plus rooms,once we had to move to a vacant room next door due to a toilet which stopped flushing (not at this premier inn )and that had a different shower set up to the one he had to vacate,surely rooms that close have upgrades at the same time ?? The baths are quite deep and may be an issue for those with mobility issues having to step into them The water from the sink would never get warm so a shave would necessitate boiling the kettle then watching the water drain away down the plug hole We chose not to eat at the hotel so can’t comment on the food, we had no contact with staff apart from check in which was friendly and efficient , there is building work going on but still enough parking spaces, the walk into town is about 20-25 minutes and is flat and well lit, finally the free WiFi is very slow

We were made aware in advance that there was ongoing building works taking place so we were expecting to hear some building works noise but gratefully we didn’t even though we were right next to it. We were disappointed with the continental breakfast option, definitely much more reduced than in previous visits to the hotel. Staff really approachable except for one who appeared to be put out when I asked for clean towels.

Nicest Premier Inn - felt like a higher end hotel! Coffee machine, large flat screen, A/C, power shower. Staff were really friendly and helpful too. It was absolutely spotless and freshly renovated - can’t beat it for the money. Bed was big and comfy and the pillows felt expensive.

Fantastic hotel as we have all come to expect but it only gets a four from me as the bar is bottle's only and quite limited normally they have a bar connected to the hotel.The staff were very friendly and helpful no complaints there overall Carlisle U14S rugby team say a big thanks 👍🏻

Pleasant staff, easy free parking and good amenities made this a good stay. The early closing of the restaurant for dinner (around 7.30pm) and broken coffee machine at breakfast were the only flaws when we visited. Quiet and comfortable night was followed by a good breakfast of cooked food. We went after the rush (around 9.30) - if we had been earlier we probably would have struggled to find space. Staff were very welcoming and helpful with our young child. Would stay again.

I throughly enjoy staying here as it’s very close to my family. I am a electric wheelchair user and find it is very easy to move around dining/breakfast room. My humble thanks to the AMAZING team. Everything was brilliant spotless clean thanks to very high clean standards of Mel and Ruth. Lucy the manager Lucy is really helpful and kind. I also wish to thank Koby for his AMAZING people skills, he is superb in every way. Koby is very patient and always is easy to talk too. Thank you Koby