The Astor Hotel Tianjin

Avis : The Astor Hotel Tianjin

The Astor Hotel Tianjin

No.33 Tai'erzhuang Road, Heping District, Tianjin, 300040, ChinaVoir le détail de l'hôtel
The Astor Hotel Tianjin
The Astor Hotel TianjinThe Astor Hotel TianjinThe Astor Hotel Tianjin
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Avis des voyageurs

9.3/10
Bien
2243 évaluation
Avis vérifiés
Emplacement9.5
Commodités9.1
Service9.3
Propreté9.3
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Toutes les évaluations(2243)
Évaluations positives(2185)
Évaluations avec photos/ vidéo(902)
Petit déjeuner délicieux(174)
Personnel d'accueil amical(100)
Superbe vue(79)
Idéal pour les enfants(47)
Luxueux(29)
Restaurants de qualité(25)
Remarquable thé de l'après-midi (afternoon tea)(14)
Évaluations négatives(58)
Pierre78
Victoria Suite (Museum Wing)
Séjour au janv. 2024
Seul
1 évaluation
10.0/10
Exceptionnel
Publiée le 13 fév. 2024
Un moment hors du temps dans cet hôtel luxueux qui a su préserver son patrimoine. Je vous recommande les suites dans la partie ancienne de l’hôtel. Un must !
6/7
Réponse de l'établissement: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Invité
Classic Twin Room With Wet-Dry Separation
Séjour au déc. 2022
En famille
1 évaluation
9.5/10
Extraordinaire
Publiée le 27 janv. 2023
Hôtel très agréable. La chambre est grande. Et le personnel très bien. Seul bémol les chambres non fumeuses qui sentent néanmoins la cigarette.
Réponse de l'établissement: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Xingzoudegongjuren
Victoria Garden Room (Museum Wing, Jiefang North Garden View)
Séjour au avr. 2025
Seul
2 évaluation
4.0/10
Publiée le 30 mai 2025
In the past, especially during the 1920s-1940s The Astor Hotel Tientsin or so called Tianjin today had almost dominated the high-niche market in the city with some delighted reputations. However, the actual experience today is definitely doesn't deserve its long lasting reputation. I don't want to explain too much, the picture showed everything. The problens are not only due to the very poor maintenance of its old building,but also relates to the horrible and inresponsible working attitude of its staffs. I had been lived and worked in many cities such as Shanghai, Toronto, London, Chicage....Well, Some well known brands such as Marriott, Langham, Hilton may share some similar issues but not all of these problems incurred at the same time in a single room! By the way, the Indian door man with strong Indian accent is dedefinitely not an asset...doesn't mean anything and can't improve your brand image unless you do make real changes to correct every problems.
Traduire
6/8
Réponse de l'établissement: 【博物館酒店】尊敬的利順德大飯店貴賓,您好! 非常感謝您入住天津利順德大飯店並給予了詳盡的反饋。對於您提出的建議我們非常重視,已將您的反饋傳達給相關部門跟進,酒店也會積極整改,力爭給賓客最佳的入住體驗。關於建築維護問題,我們已經遵循"修舊如舊"的原則,對酒店進行了修繕。我們時刻歡迎客人的點評意見,這使得我們能不斷完善不足,從而為客人帶來更好的入住體驗。希望在不久後再次光臨天津利順德大飯店,祝您生活愉快。
Invité
Victoria Room (Museum Wing)
Séjour au fév. 2025
En famille
12 évaluation
10.0/10
Exceptionnel
Publiée le 14 mars 2025
Would recommend this inexpensive and perfectly located hotel. The hotel has an interesting history and entrance to the museum is free for hotel guests. Lovely little bar in the hotel for drinks or tea.
Traduire
Réponse de l'établissement: 尊敬的貴賓,您好!感謝您利用寶貴的時間分享您在天津利順德大飯店的入住體驗。很高興得知我們伴您度過了一段愉悦的旅途。這裏曾經接待過眾多全球領導人並見證過許多標誌性的活動,因其引以為傲的歷史被稱為“外交酒店”。酒店位於城市中心地帶,毗鄰海河,步行即可前往探尋萬國建築彙集的“五大道”及小白樓商業中心。很榮幸得到您對酒店的肯定。我們期待您的下次光臨! 祝您生活愉快!
Erica Strolen
Victoria Deluxe Double Bed Room (Museum Wing)
Séjour au oct. 2024
Seul
19 évaluation
10.0/10
Exceptionnel
Publiée le 11 nov. 2024
Travel back in time Booking the Victoria room in the museum wing was the best decision and the best offer money wise (compared with the same retro hotels in Hongkong, for example, where room rate may start from 3000 yuan) The atmosphere was truly vintage, the decor and furniture, accessories and overall aesthetic was astonishing. The room was equipped with anything one may imagine, including a capsule coffee machine. High ceilings, cozy rooms, balcony and authentic wooden door and original parquet. The bed itself was out of a fairy tale, with the four stands and canopy. The service was outstanding The package contained even a brief photo session, while the make up was performed by the artist in the full version The location is excellent except it was not easy to find any restaurants close-by. Breakfast was great, including milky oatmeal and perfect coffee. Historical museum in the basement floor is providing essential and interesting information about the Hotel’s history, must visit. The most fabulous part of the hotel complex is the historic wing, with the former lobby, O’hara bar , the oldest elevator in China installed by OTIS, and suits upstairs.
Traduire
6/14
Réponse de l'établissement: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Aqua姐姐
Classic Double Bed Room With Wet-Dry Separation
Séjour au mars 2025
En couple
5 évaluation
7.5/10
Publiée le 25 avr. 2025
Hotel location is fantastic never the river, old building with its rich history. Photo sessions offered is great. The place needs renovation though.
Traduire
Réponse de l'établissement: Dear Guest,Thank you for choosing the Astor Hotel Tianjin and for taking the time to share your stay experience with us. From your review, we are delighted to learn that you appreciate the hotel's prime location and photography services. As a historical and cultural landmark established in 1863, we indeed enjoy a unique geographical advantage, overlooking the Haihe River and having witnessed important chapters in Tianjin's modern development.We sincerely apologize for the issue of facility updates that you mentioned. As a national key cultural relic protection unit, while preserving the authenticity of the building, we are constantly exploring ways to better enhance the guest experience. Currently, we are gradually carrying out meticulous renovations on some areas. On the basis of retaining the architectural features of the Victorian era, we are integrating more modern elements and facilities.We will take your suggestions seriously and strive to find a balance between tradition and modernity to provide every guest with a more comfortable stay experience. We look forward to having the opportunity to serve you again in the future.
Invité
Victoria Room (Museum Wing)
Séjour au janv. 2025
Voyageur d'affaires
3 évaluation
3.5/10
Publiée le 28 mars 2025
The room was too old and the door didn’t open easily. We needed to use the card several times trying to open it oh my God.
Traduire
robofficial
Victoria Room (Museum Wing)
Séjour au janv. 2025
Seul
39 évaluation
10.0/10
Exceptionnel
Publiée le 16 fév. 2025
The oldest hotel in Tianjin. The rooms are slightly outdated, but it’s an enormously charming place. I would advise staying in the museum wing.
Traduire
Réponse de l'établissement: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Nikolai
Victoria Deluxe Double Bed Room (Museum Wing)
Séjour au juin 2024
En couple
2 évaluation
10.0/10
Exceptionnel
Publiée le 27 juill. 2024
one of my best stays in Tianjin and all thanks to this wonderful hotel. great service, amazing environment and delicious breakfast made me want to come back again
Traduire
Réponse de l'établissement: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Tmnk
Celebrity Room (Museum Wing)
Séjour au mars 2024
Autres
11 évaluation
6.5/10
Publiée le 8 avr. 2024
Overall nice, historical hotel with, great location to explore Tianjin. However during our stay there were some drawbacks: - The rooms to the rear of the old part of the building are really noisy, even though the windows and doors have been replaced with modern ones. It's not understandable to me why a five star hotel replaces windows and balcony doors with insufficient ones if they decide to do so. - We wanted to use the pool/wellness area, which was closed due to "technical issues". No further explanation, compensation etc. was given and this has not been communicated during the booking or elsewhere. - We showed up at 10:30 sharp for breakfast (which was until 10:30 at least) and were sent away since "there's nothing left". Also, no compensation was offered except for some cheap fridge magnet from the hotel's museum. Overall, value for money is questionable (1600 RMB for one night). Next time I will choose a hotel of an established international chain, such as Shangri-La.
Traduire
Réponse de l'établissement: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. However, it is regrettable to hear that have given you a less than satisfactory impression, Please accept our apologies and also please be assured that we are focused on continuous improvement of our guest experiences and this cannot be achieved without honest feedback such as yours. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future. Life is a collection of experience, let us be your guide.
Andrew Mark
Victoria Deluxe Double Bed Room (Museum Wing)
Séjour au juin 2023
En couple
19 évaluation
10.0/10
Exceptionnel
Publiée le 3 août 2023
Love this hotel it is the most interesting and grand step back in time in Tianjin .. museum and O’Hara bar are fantastic.. always my first choice to stay here
Traduire
Réponse de l'établissement: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Invité
Classic Double Bed Room With Wet-Dry Separation
Séjour au nov. 2023
En couple
4 évaluation
8.5/10
Très bien
Publiée le 27 mars 2024
It’s a modernized historic building integrated with burnished aged-fashion-design admixture here and there. The lobby floor extends its wing to a spacious restaurant with semi-transparent chalky glass ceiling through which natural light casted from the above and a cozy Japanese eatery. A few steps out of its facade is a thoroughfare alongside beautiful river; wherefrom you see high Shangri-La signage across the river. Service is fine, nothing to complain about, neither things so impressive.
Traduire
Réponse de l'établissement: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Nabrudis
Victoria Deluxe Double Bed Room (Museum Wing)
Séjour au juin 2023
En couple
84 évaluation
10.0/10
Exceptionnel
Publiée le 16 août 2023
An elegant historic hotel. Everything was perfect. Special thanks to Praba for his great hospitality.
Traduire
Réponse de l'établissement: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Andrew Philip
Victoria Room (Museum Wing)
Séjour au sept. 2023
Seul
4 évaluation
10.0/10
Exceptionnel
Publiée le 22 oct. 2023
An exceptional stay, one of the best in China in recent memory. Very impressed with the politeness of staff, such as greetings from waiters during breakfast. Hotel is a cutural gem and had no idea it has such a rich history. Quirky and fun, highly recommended. Breakfast was excellent.
Traduire
Réponse de l'établissement: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Invité
Victoria Room (Museum Wing)
Séjour au sept. 2023
Voyageur d'affaires
59 évaluation
9.5/10
Extraordinaire
Publiée le 13 nov. 2023
One of the most historic hotels in China. Visit the museum downstairs. Be careful of the antique beds, I kept hitting my knees against the corner posts
Traduire
Réponse de l'établissement: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.