Homeinn Pebble Hotel (Tianjin Haiguangsi Subway Station Medical University General Hospital)

I recently traveled alone to Tianjin, China, and after days of exploring and eating irregularly, I suddenly developed a severe stomachache and high fever. Being in a foreign city with no idea where to find a hospital and struggling with the language, I felt extremely anxious and helpless. I called the hotel front desk in a panic, and they quickly answered, calmly reassuring me while rushing to my room within five minutes. The staff decided to accompany me to the hospital, where they actively helped organize my medical documents, translated my records on their phone, and stayed by my side during the infusion. They didn’t leave until my condition stabilized, then safely returned me to the hotel. I can’t thank the hotel staff enough, especially the kind front desk attendant who went above and beyond. Her assistance felt like having a family member by my side. I hope this warmth continues to pass on—making every guest feel as cared for as I did here. Highly recommended!

我是一名近期入住如家派柏雲酒店的客人，家在河北。此次因眼部疾病在市中心眼科醫院住院治療，出院時遇到工作繁忙難以請假返院辦理結算手續。在退房時向酒店前台説明情況後，得到了令人感動的高效幫助，特此寫下這篇好評以表達誠摯的謝意。 退房當天，我因家在河北，來回醫院辦理出院結算實在不便，且擔心手續延誤影響報銷。抱着試試看的心態，我向酒店前台説明瞭困擾：需持按金條到醫院辦理結算，沒想到前台工作人員立即主動表示可以協助處理，並詳細詢問了所需材料和流程細節。她們耐心記錄了我的個人訊息、聯繫方式及按金條訊息，承諾會盡快前往醫院代辦，並全程跟進郵寄事宜。在辦理完結算後，醫院開具了發票，而您們又幫我將發票郵寄回家。這一貼心的舉動，不僅為我節省了大量的時間和精力，更讓我免去了後顧之憂。當我收到您們寄來的發票時，心中充滿了感激之情。整個過程零差錯、零延誤，讓我免去了請假奔波之苦，也避免了因手續滯後帶來的麻煩。衷心感謝酒店培養出如此優秀的前台團隊！若未來有機會再來此地，我必定首選如家派柏雲酒店入住，也會向身邊親友強烈推薦。再次感謝前台工作人員的貼心幫助，願酒店事業蒸蒸日上，員工幸福安康！

房間乾淨整潔，床品舒適柔軟，WiFi速度快，工作人員熱情周到，性價比超高，下次還會選擇這裏！周邊餐飲豐富。房間設施齊全，細節滿分，地處市中心，步行5分鐘到地鐵站，周邊美食街和購物中心雲集。整體性價比超高，無論是商務出差還是家庭旅遊都適合。超級推薦！