The marketing team for this hotel deserves a raise for how well they catfish people. I booked a two night stay for my partner and I to celebrate our anniversary after seeing the website and social media posts thinking this would be a cute and relaxing getaway. The most relaxing part was checking out early and driving home. The rooms: I paid over $600 for a queen bed with partial water view. The room was tiny and I am still convinced the bed was a full (we sleep on a queen every night and this was noticeably smaller). The rooms also did not feature a luggage rack, mini fridge, or coffee maker, standard for most hotel rooms. As soon as we walked in, we had to kill two mosquitos and a moth. The bathrooms were visibly dated and the shower was practically a shoebox. I am 5’6 and not a big person and I couldn’t move around in it. The shampoo and body wash were very obviously watered down to try to extend their lives. The shower curtain was stained with mildew, and this was the biggest shock of all—there were NO towel hooks in the entire space. Besides one bar for drying one towel, there were literally no other hooks to hang towels/swim suits/anything on. A mystery to me as the hotel is on the water and has a pool? The room was also located next to the stairs/door which very loudly closed every time someone opened it. The pool: From the pictures, the saltwater pool looks large and accommodating. It is not. Not to mention, there is a big shortage of chairs despite the fact that there is plenty space for the hotel to provide additional chairs/seating/umbrellas. When we got to the pool, there were no seats available—parties and families were having to sit multiple people to one chair and my partner and I literally laid our towels on the grass so we could go for a swim. Yes, this is a waterfront property, but you really can’t swim in the bay off the property—only kayak or paddleboard. So, if you want to cool off from the heat, the only option is the pool which was way too small to accommodate the amount of people staying at the hotel. Not to mention some guests were there playing music loudly and disturbing other guests. Ticklers: We went to dinner at the restaurant on site. We had a reservation and were sat in a timely manner and greeted by a server who took drink orders and then we literally didn’t see her again for at least 25 minutes. We ordered a draft beer and a lemonade—not any fancy cocktails or blended drinks that take long to make. The food was great, but again took forever to arrive—a server even came over to apologize that it would be longer because they dropped the steak that we ordered and hade to remake it. The final straw was really when we ordered a slice of cake to go so we could eat it back in our room as we were getting eaten alive by mosquitos and we were completely forgotten about—we waited for another 30 minutes before someone finally brought it out to us after asking to check on it with multiple servers. There was no offer to comp th
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