We arrived to discover our double junior suites had been double-booked and for our first night, of three, we were in a standard room. Although we were given a free dinner as compensation we were surprised that any serviceable, modern booking system could ever allow this to happen. No attempt had been made to tell our travel agent of the 'mistake' who could have alerted us. This hotel suffered by comparison with the others in which we stayed during our time in Morocco and was the only one that did not impress us. The staff were pleasantly mannered but, we felt, lacked supervision - our bed was not made on one day - and the hotel fixtures and fittings are tired and in need of refurbishment. That said, the setting is glorious, the views from the courtyard of the Lion Rock are great and it makes a perfectly adequate base for those on trekking holidays.
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