Avis : Minn Asakusa Kappabashi

Réponse de l'établissement: Thank you so much for choosing our hotel for your family trip! We’re thrilled to hear that you had a wonderful stay and found the room to be spacious, clean, and well-equipped. Providing a comfortable and enjoyable experience for our guests is our top priority. Your kind words mean the world to us, and we look forward to welcoming you and your family again in the future!Minn Kappabashi

Réponse de l'établissement: Thank you for your feedback! We're glad to hear that you found the hotel clean and spacious. We understand that the 10-minute walk from the subway can be tiring after a long day, and we appreciate your understanding. We're happy to know that, overall, you had a good experience. We hope to welcome you again soon!Minn kappabashi

Réponse de l'établissement: Thank you for your feedback! We're glad you found the room spacious and well-equipped. We understand your concerns about the distance to the nearest station and the corridor outside the room. We will look into these issues to improve safety and comfort for all guests. We appreciate your comments and hope to welcome you again in the future.Minn kappabashi

Réponse de l'établissement: 素敵なコメントをいただき、誠にありがとうございます！当ホテルの立地や広々とした客室、スムーズなチェックイン手続き、そしてセルフサービスの荷物預かりをご満足いただけたとのこと、大変嬉しく思います。お客様に快適にお過ごしいただけることが何よりも私たちの喜びです。今後もお客様のご期待にお応えできるサービスを提供してまいりますので、ぜひまたのご利用をお待ちしております！Minn Kappabashi

Réponse de l'établissement: Thank you very much for staying at Minn Kappabashi. We are very pleased to hear your compliments. We will do our best to make your next stay with us even more comfortable and smooth. If you have any requests or questions, please do not hesitate to let us know. We look forward to welcoming you again. All the staff at Minn Kappabashi

Réponse de l'établissement: Thank you very much for staying at Minn Kappabashi. We are very pleased to hear your compliments. We will do our best to make your next stay with us even more comfortable and smooth. If you have any requests or questions, please do not hesitate to let us know. We look forward to welcoming you again. All the staff at Minn Kappabashi

Réponse de l'établissement: Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay. We understand that reliable internet is essential, and we regret that the Wi-Fi did not meet your expectations. We will address this issue to ensure it is improved.Regarding the room cleaning and garbage disposal, we are sorry for the oversight. It is our responsibility to provide a clean and comfortable environment, and we will work on improving our housekeeping services to prevent such issues in the future.Your feedback is invaluable in helping us enhance our services. We appreciate you bringing these matters to our attention and hope you will consider staying with us again, giving us another opportunity to serve you better. Thank you.Minn Kappabashi Staff

Réponse de l'établissement: Thank you very much for staying at Minn Kappabashi. We are very sorry for the inconvenience caused by the cleaning of your room and the change of towels during your stay. We have been cleaning the rooms free of charge for guests staying for more than 7 days and changing towels and sheets free of charge if requested, but we feel that we should improve the way we inform our guests about this. We will do our best to make your stay more comfortable and smooth in order to meet your expectations. If you have any requests or questions, please do not hesitate to let us know. We look forward to welcoming you again. All the staff at Minn Kappabashi

Réponse de l'établissement: Thank you very much for your stay with us.We are delighted to hear about the convenience and smoothness of the self-check-in service. We are also pleased to hear that you were satisfied with the size of your room, the use of the washing machine and the excellent amenities.On the other hand, as you pointed out, it is a little far from the nearest station on foot, and we apologise for any inconvenience this may cause. We will do our best to make your stay more comfortable and smooth.We look forward to welcoming you again. All Minn Kappabashi staff

Réponse de l'établissement: Thank you for your kind words! We’re so glad to hear you had a great stay and appreciate your recommendation. We’d love to welcome you back anytime!Minn kappabashi

Réponse de l'établissement: Thank you very much for staying at Minn Kappabashi.However, we would like to express our sincere apologies for any inconvenience caused by the location of our hotel. We are particularly sorry that you had difficulty getting to and from the nearest train station due to your foot condition. In the future, we will provide more detailed information on access to the hotel and make every effort to improve our services so that everyone can enjoy their stay with peace of mind.We would also like to reiterate our apologies for your comments regarding the rooms, especially the fact that the filters in the air purifiers were not cleaned. The lack of cleaning was an oversight on our part and we will immediately instruct our cleaning staff to prevent a recurrence.Nevertheless, we are delighted that you were satisfied with the size and cleanliness of your room and the beauty of the bathroom. Thank you also for your compliments on our staff's service. Your kind words are an encouragement to all our staff.Thank you also for your comments on the check-in and check-out process and the facilities during your stay. We will take this into consideration when improving our services in the future.We look forward to welcoming you again. All the staff at Minn Kappabashi

Réponse de l'établissement: Thank you for your kind feedback! We're so glad to hear that you found the room spacious and clean, and that the check-in and check-out process was smooth. We hope to welcome you back again soon!Minn kappabashi

Réponse de l'établissement: Thank you very much for staying at Minn Kappabashi. We are sorry for the inconvenience caused by the location and the check-in system. We will do our best to make your stay more comfortable and smooth. If you have any requests or questions, please do not hesitate to let us know. All the staff at Minn Kappabashi

Réponse de l'établissement: この度は、当ホテルにご宿泊いただき、ありがとうございます。 また、ホテルの客室や設備についてのお褒めのお言葉をいただき、ありがとうございます。セルフチェックインに関しましてのご意見をいただき、ありがとうございます。なるべく当スタッフでのお出迎えができますよう、最善を尽くしてまいります。またぜひお泊りにいらして下さい。 スタッフ一同、心よりお待ちしております。