Shangri-La TokyoN° 13 de la catégorie « Hôtels de Luxe » à Tokyo
シャングリ・ラ 東京
MARUNOUCHI TRUST TOWER MAIN, 1 Chome-8-3, Chiyoda Ward, Tokyo, 100-8283, Japan
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Chambres (54)
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9.7/10
Utilisateur anonyme
10/10
Xue0204
À ne pas manquer (24)
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Extérieur
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Restauration (50)
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10/10
Xue0204
10/10
Invité
Loisirs et amusements (17)
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Espaces Affaires
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Espaces publics (30)
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10/10
Lemengdengdejiajia
10/10
Samuel
Mises en ligne par les utilisateurs (78)
Tout afficher
9.7/10
Utilisateur anonyme
10/10
Xue0204
10/10
Invité
9.7/10
Utilisateur anonyme
10/10
YnNG
9.7/10
Utilisateur anonyme
À proximité de l'hôtel (47)
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10/10
Invité
10/10
Invité
Autres photos de l'hôtel (50)
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10/10
Invité
10/10
YKPSUSAN
Catégorie de photos
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1 nuit
Avis des voyageurs
9.3/10
Excellent
97 évaluation
Pour garantir l'authenticité des notes affichées, nous ne nous limitons pas à un simple calcul de moyenne. Nous appliquons plutôt une méthodologie scientifique qui intègre deux facteurs essentiels : la fiabilité des avis et l'actualité des expériences des clients, afin d'établir une évaluation finale précise.
Avis vérifiés
Emplacement9.5
Commodités9.2
Service9.2
Propreté9.4
Utilisateur anonyme
Chambre lit king de luxe
Séjour au oct. 2022
En couple
3 évaluation
9.0/10
Excellent
Publiée le 9 nov. 2022
The hotel itself was gorgeous and elegant, with a touch of japanese and modern culture at the same time.
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Olga87
Chambre lit king de luxe
Séjour au mai 2025
En famille
9 évaluation
9.5/10
Extraordinaire
Publiée le 9 juin 2025
Прекрасный отель , отличное расположение и чудесный завтрак! Немного навязчивый сервис , слишком часто и не в подходящий момент спрашивают все ли хорошо. Но это скорее плюс , что хотят угодить гостю
Réponse de l'établissement: Dear Guest,Warm greetings from Shangri-La Tokyo and thank you for choosing to stay with us during your visit to Tokyo. Additionally, we greatly appreciate your time to share your valuable comments through Trip.com. We are pleased to learn that you enjoyed your stay and thank you for your kind compliments regarding our approach to hygiene, our staff’s service and facilities, as well as our prime location adjacent to Tokyo Station offering various dining attractions which had enhanced your experience during your stay. Once again, we thank you for your kind comments and look forward to welcoming you back to Shangri-La Tokyo in the not too far future. Yours sincerely, Matthias Y. SutterGeneral ManagerShangri-La Tokyo
Réponse de l'établissement: Dear Guest,Warm greetings from Shangri-La Tokyo and thank you for choosing to stay with us during your visit to Tokyo. Additionally, we greatly appreciate your time to share your valuable feedback through Trip.com. We are pleased to learn that you and your husband enjoyed your stay and are especially delighted to hear that he was able to rest well during your time with us. Thank you also for highlighting the cleanliness of our facilities and the view from the hotel. While we apologise for any inconvenience caused by the language barrier, we are glad to know that, despite this, you found our response time to be prompt and the service convenient.Once again, we thank you for your kind feedback and look forward to welcoming you back to Shangri-La Tokyo in the not too far future. Yours sincerely, Matthias Y. SutterGeneral ManagerShangri-La Tokyo
Réponse de l'établissement: Dear Guest,Warm greetings from Shangri-La Tokyo and thank you for choosing to stay with us during your visit to Tokyo. Additionally, we greatly appreciate your time to share your valuable feedback through Trip.com. We are pleased to learn that you had enjoyed your stay, and thank you for your kind compliments regarding our close proximity to Tokyo Station, the view of the city skyscape, as well as your dining experience at our Italian restaurant Piacere. Once again, we thank you for your kind feedback and look forward to welcoming you back to Shangri-La Tokyo in the not too far future. Yours sincerely, Matthias Y. SutterGeneral ManagerShangri-La Tokyo