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5 étoiles

The Tokyo Edition, Toranomon
4.4/5114 Commentaires

The Tokyo Edition, Toranomon

Tokyo|À 0.39km de la The Tokyo Club
The hotel is centrally located and I think that’s basically the sole reason I may consider staying at it again. Checking in was smooth (thanks to the HK colleague seconded from Ritz Carlton HK), and other than that, I think your hotel staff needs re-training, especially the concierge team! Terrible service and clueless! My friends who were also traveling were not as lucky at check-in. One wasn’t able to get his room at 6pm and was asked to wait (20 mins), and when he finally got his key, he went into the room where someone was already in it. Who could expect this kind of mistake happened in a “modern luxury hotel”? My other friend nearly traumatized trying to check-in with a staff who can’t really speak English and don’t understand what “confirmation number” means. To me, the only disappointment was no upgrade at all even I was a Titanium member then. But well, I of course understand it is “subject to availability”. Hotel itself and its location is superb and definitely create a modern luxury feeling. But I’m staying in a HOTEL and HOSPITALITY and SERVICE should be the most important. And Edition Tokyo fails in all aspect, and maybe this is how you want to create a “lasting memory”? The short lady at the concierge was rude and impolite. When I was trying to ask about the timetable of the airport bus and where the stop is, she simply said why don’t you check it online cos you need to use your credit card and book anyway! I cannot believe this kind of service in Japan, let alone at a 5-star Marriot managed hotel. In the end I let my friend to handle it and she told me she talked to 3 different concierge colleagues and each gave a different answer, in the end it had to escalate up to the duty manager to get a concrete response on how to take the airport bus to Narita. Crazy! Then on separate occasions we went to the lobby bar. We requested to sit by the window and the waiter there said “it is reserved” on every occasion. In the end of course the sofa by the window was empty (and on one occasion it was empty till the bar was closed). I got annoyed and asked for the restaurant manager and I said “if you need a minimum spending just say so, why you have to put us at the bar table?” She said she would look into it and of course no one has yet to give us a good reason why is it the case. And service at the bar was appalling and to a certain extent I would even use “racist” to put it. As a Titanium with Marriot Bonvoy and a Globalist with World of Hyatt, I must say I made a terrible mistake staying at Tokyo Edition. I am sure I would receive better treatment and a better holiday experience if I stay at Andaz Tokyo which is across the street!

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Voyage d'affaires

Candeo Hotels Tokyo Roppongi
4.1/5123 Commentaires

Candeo Hotels Tokyo Roppongi

Akasaka - Roppongi - Azabu Tokyo|À 0.82km de la The Tokyo Club
Overall this place was just ok. Japan has a high bar for hotels, most of them are going to be good, if not great. This hotel just has a lot of small annoyances that add up and made it my least favorite hotel out of the four I stayed at on this trip. First the good: Good location within walking distance of the two big malls in Roppongi, Tokyo Midtown and Roppongi Hills. Two metro lines stop nearby. The hotel itself is nice but feels slightly dated. There’s a view of Tokyo Tower from most of the rooms but especially higher floors. Overall I liked Roppongi. It seems like a place where real Tokyoites live and work as opposed to the more popular places mobbed by tourists. The bad: The bathrooms. Incredibly small, with absolutely no space between the toilet, bathtub, and sink. I know Tokyo rooms are small but this bathroom is especially bad. Also, the floor in the bathroom is sunken, as in lower than the rest of the room so you have to step down every time you enter. This caught me by surprise more than once. Also the floor felt a bit unstable…kind of like it was made of a plastic layer you stand on above the real floor. At least it was clean. There’s a lot of weird unsafe parts of the room, which is especially a worry with kids. The step down into the bathroom I mentioned. There’s a sharp edge next to the bed on the couch/nightstand that I scratched myself on. There’s a glass table with pointy edges that just feels out of place in the tiny room. The plugs and light switches are right in the middle of the bed headrest which makes them easy for kids to play with and makes it so your charging cables are running across the bed. The elevator is annoying. It ALWAYS stops on the 3rd floor (reception) no matter what. The ground level exit is on the 2nd floor, so you always stop unnecessarily on 3 when either entering or exiting the hotel. The 1st floor is inexplicably the parking area behind the hotel, don’t get caught assuming the first floor is the ground level exit. There’s a real lack of breakfast in the area. The hotel breakfast opens later (7:30?), we never went because it was too late. One day we just gave up and ate breakfast at FamilyMart. Roppongi is not well connected to the rest of Tokyo on the Metro. Most places you want to go are going to require a transfer. Neither of the lines that stop near the hotel go directly to Tokyo station. Both Haneda and Narita require extra transfers. Even Shibuya which is not far away at all requires two trains or a bus. Especially annoying if you have luggage or kids in tow.

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Petit déjeuner

Andaz Tokyo Toranomon Hills- A Concept by Hyatt
4.7/582 Commentaires

Andaz Tokyo Toranomon Hills- A Concept by Hyatt

Tokyo|À 0.79km de la The Tokyo Club
This review will be hard to write, it's a very nice hotel but I also find it hard to recommend to tourists. Room: The Tokyo Tower view room is very pretty at night. The bed is comfy. I don't like having the closet on the opposite end of the sleeping area though, I find that very inconvenient when packing/getting ready. And for a hotel that opened in 2016, that TV is tiny and needs to be larger. The Aesop products are nice, and come in big bottles with pumps (which I prefer over tiny bottles). They also have the coolest slippers! Service: Concierge helped me reserve dinner, and had confirmation letter ready at check-in. Check-in/out was fast and easy. They offer free HH in lounge, I was pleasantly surprised to find live performance! Food offering during HH is pretty basic, but that's ok because I'd rather be eating in the city anyways. Evening turndown service could be enhanced a bit, may need to borrow a page from your colleagues at Grand Hyatt ;) Location: This is the one thing that truly sucks about this place for tourists. Toranomon Hills is a very business-heavy area, a ghost town after 6 p.m. There's no department stores, no shopping, only two convenience stores nearby, barely any dining options after 9 p.m. To do anything you'll need to get on a subway/taxi from hotel. The walk to the subway station is frankly a little longer than I like, but it's indoor underground which is nice for cold and rainy days. Overall, I would recommend a stay here if you're on a work trip and your office is in the area. Or you just have to check this place off your bucket list because of its design or the room with Tokyo Tower view. As a typical tourist in Tokyo who values convenience and accessibility to restaurants and shopping, I probably won't be back. It's a shame because this place has so much potential if it was in a better area, but I guess you can't have it all!
Keio Presso Inn Akasaka
4.1/542 Commentaires

Keio Presso Inn Akasaka

Tokyo|À 0.9km de la The Tokyo Club
Les installations sont très nouvelles, donc je ne peux pas vivre confortablement. Je ne m'intéresse pas à la nettoyage et à l'épuration. Chaque chambre a un nettoyeur d'air, et j'ai sauvé pendant ce temps. Le bureau est aussi grand, le siège est aussi deux, le lit est 1. Plus récemment, certains hôtels ont également fourni des chargeurs, mais il n'y a pas de chargeur ou de siège USB, donc il est préférable de les emporter si nécessaire. La chambre se sent comme si elle voulait ouvrir la valise, mais l'espace entre le lit et le bureau est plus grand que prévu, et il n'y a aucun problème pour personne. Cette chambre semble être capable de vivre 2 personnes, mais si elle n'est pas très grande, je pense que même 2 personnes ne se sentent pas si rapides. Il y a un café rapide et un bébé. Pas d'eau. Après avoir séjourné, vous pouvez fournir le petit-déjeuner gratuit (6:30 ~). Song, brouillards de vache, soupe (5 espèces: soupe de soup, soupe de maïs, sauce de banane, soupe de soupe de protéines, etc.), rose, mini-rose, oeufs, yogurt, café, etc. Le petit déjeuner n'est pas à penser, donc un jour, deux jours, est-ce bien? Si ça dure trois jours, ça peut être déprimé, mais parce qu'il est gratuit. En ce qui concerne la position géographique, la station de la barre 5b est arrivée, je l'ai vu à partir de l'exportation, il y a un supermarché très proche, des boutiques de convenance, Staba, des pharmacies, etc. Il y a beaucoup de restaurants dans le sous-sol du bâtiment près de TBS ** et des plats et convenables. Il y a un micro, un dottel, etc. près de TBS, très pratique. Voir la station de périphérique et la station de périphérique. La destination est la ligne de millénaire de la station de périphérique, donc la station de périphérique est principalement utilisée, selon la route, et il n'y a pas de problème.

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Découvrez les avis des clients sur les hôtels à Tokyo

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Hotel Villa Fontaine Grand Tokyo-Roppongi
4.3/5177 Commentaires
Akasaka - Roppongi - Azabu
Cet hôtel se trouve dans une station de métro, juste devant l'entrée du métro. Cependant, cette ligne de métro est la ligne N. Il existe de nombreuses lignes de métro à Tokyo. Pour vous rendre à Ginza, Shibuya et à d'autres sites pittoresques, vous devez prendre un arrêt et transfert vers la ligne G. C'est encore un peu gênant. Ce n'est pas loin. La tour de Tokyo est très proche, à environ 1,2 kilomètres. J'ai marché jusqu'à la tour de Tokyo. La chambre est assez grande pour Tokyo. Le service hôtelier à Tokyo est très bon et les installations sont complètes. On voit qu'ils sont très soignés et chaque détail est fait. Très parfait. Propre et bien rangé.
The Tokyo Edition, Toranomon
4.4/5114 Commentaires
The hotel is centrally located and I think that’s basically the sole reason I may consider staying at it again. Checking in was smooth (thanks to the HK colleague seconded from Ritz Carlton HK), and other than that, I think your hotel staff needs re-training, especially the concierge team! Terrible service and clueless! My friends who were also traveling were not as lucky at check-in. One wasn’t able to get his room at 6pm and was asked to wait (20 mins), and when he finally got his key, he went into the room where someone was already in it. Who could expect this kind of mistake happened in a “modern luxury hotel”? My other friend nearly traumatized trying to check-in with a staff who can’t really speak English and don’t understand what “confirmation number” means. To me, the only disappointment was no upgrade at all even I was a Titanium member then. But well, I of course understand it is “subject to availability”. Hotel itself and its location is superb and definitely create a modern luxury feeling. But I’m staying in a HOTEL and HOSPITALITY and SERVICE should be the most important. And Edition Tokyo fails in all aspect, and maybe this is how you want to create a “lasting memory”? The short lady at the concierge was rude and impolite. When I was trying to ask about the timetable of the airport bus and where the stop is, she simply said why don’t you check it online cos you need to use your credit card and book anyway! I cannot believe this kind of service in Japan, let alone at a 5-star Marriot managed hotel. In the end I let my friend to handle it and she told me she talked to 3 different concierge colleagues and each gave a different answer, in the end it had to escalate up to the duty manager to get a concrete response on how to take the airport bus to Narita. Crazy! Then on separate occasions we went to the lobby bar. We requested to sit by the window and the waiter there said “it is reserved” on every occasion. In the end of course the sofa by the window was empty (and on one occasion it was empty till the bar was closed). I got annoyed and asked for the restaurant manager and I said “if you need a minimum spending just say so, why you have to put us at the bar table?” She said she would look into it and of course no one has yet to give us a good reason why is it the case. And service at the bar was appalling and to a certain extent I would even use “racist” to put it. As a Titanium with Marriot Bonvoy and a Globalist with World of Hyatt, I must say I made a terrible mistake staying at Tokyo Edition. I am sure I would receive better treatment and a better holiday experience if I stay at Andaz Tokyo which is across the street!
The Okura Tokyo
4.7/589 Commentaires
L'hôtel est très bon, la chambre est brillante, le lobby est très grand, il y a un parking gratuit. Mais après avoir séjourné dans la péninsule de Tokyo, il y a un parking absolument plus bas que le bas, le garde-house est très attentif à lui, beaucoup de gens ont détaché la gauche, et soigneusement, le journal est écoulé et le plancher est placé sur le sol, et le bébé vous aidera à le prendre. Les employés sont gentils et habituels, parfois ils se comportent comme des gentils, vous voulez dire bonjour, contre la péninsule, la péninsule est pleine de détonations!
Ana InterContinental Tokyo, an IHG Hotel
4.2/5135 Commentaires
The hotel is very cosmopolitan the clienteles are mostly international. The service is excellent and the view is fantastic on a clear Day you can see Mount Fuji. The breakfast buffet is good but he’s too busy for my liking.
Mitsui Garden Hotel Roppongi Tokyo Premier
4.4/5334 Commentaires
Akasaka - Roppongi - Azabu
Le Matsui Garden Roppongi a des boîtes pour un séjour confortable et confortable à Tokyo. L'hôtel est relativement nouveau (janvier 2020). Le design des espaces publics est spacieux, dégustant et avec des yeux de qualité et de détail. Les chambres sont très confortables. Le petit déjeuner est un plaisir - un choix de menu. Le service est impeccable. Le personnel est très bien formé et toujours prêt à aider. Et le prix que nous avons payé était très raisonnable. Enfin, mais pas moins, la situation est parfaite. Au milieu de la tendance Roppongi. En tout - une salle de sécurité quand vous séjournez à Tokyo.
The Wardrobe Hostel Roppongi
3.9/50 Commentaires
Akasaka - Roppongi - Azabu
Cuisine pratique et TV à regarder

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