Hotel Piccolo Mondo Srl

Went with Travel department. This hotel is a gem. Spotless .Spacious bedrooms with a lovely balcony overlooking the mountains. The food was fantastic and the staff were so friendly and helpful. An indoor and outdoor pool It's a small pretty village with plenty of restaurants and 2 supermarkets nearby. Coop one way Lidl another. Beautiful 20 min scenic walk round the lake to Riva. You can also get a ferry from Torbole to various towns.

Overall the hotel was decent, bedrooms big, comfortable and spotlessly clean, as is the whole hotel. It's in a convenient part of the lake, easy walk to riva in 40 mins. Staff all very polite and hard working, despite the unpredictable moody manager🙄. Breakfast was reasonable but the one thing that disappointed was the evening meals in the restaurant. Hit and miss, possibly two different chefs?. Through the week a couple were delicious, a couple almost inedible, and the rest nothing special. Given the price paid to travel department and the fact it is in Italy were food is incredible everywhere else, the food here is a huge let down. Special thanks to waiter Jordan, a very polite, if sometimes over efficient waiter, barman, and everything else in between (the lad never stops) one thing Jordan, please go sit down and let people eat without feeling rushed!! ! Nothing worse than someone constantly walking up and down(with squeaky shoes too) and whipping plates from under your nose as soon as you take the last bite!! Tbh I think the lad would be eaten alive by said grumpy manager if seen to be sitting down for 5 minutes!! Again overall good experience.

Travelled with Travel Department from Ireland. The biggest problem with this hotel was the manager. The most obnoxious man we have ever met. When we, and other guests, politely asked for some help with various things, all he could gulder out was " Its impossible". He had our rooms air con set at 27 degrees at night, via his computer. So guests cooking alive at night in that heat - some forced to open windows and therefore get eaten alive by mosquitoes. He was very rude openly to his staff. He wasn't aware i speak Italian, and gave his staff a real hard time needlessly. All his staff were superb especially Jordan the waiter. Cleaners were excellent. Serious health and safety risks - my room had a socket hanging out of wall. My a/c control was fitted upside down. Pics attached. The food was so and so, very limited, coffee sat at table was like dishwater. Fantastic genuine Italian restaurants nearby thankfully. On plus side we had an incredible view from room ( facing river). Our room was quiet and clean. All staff excellent ( apart from Mr Impossible). The location was excellent. With a change of manager, this hotel would be much better. All guests i spoke with agreed with me. I cannot recommend until that happens.

We recently returned from a stay at Hotel Piccolo Mondo in Torbole. I booked only 4 days before arrival so it was very last minute, but I was amazed with how incredibly helpful Cinzia (receptionist) was in answering my queries before we came. I was travelling alone with my 2 sons. Cinzia was exceptional in ensuring we got the right room for us (my son has lots of allergies) and Cinzia was also so helpful in giving advice on how to get to the hotel from Verona airport on public transport. All the staff were lovely, but Cinzia was stand-out and just went above and beyond. The room we had which was on the top floor was very clean and bright and cleaned every day to a high standard which was wonderful and appreciated by us. The corridors to the rooms and stairs however weren't very clean, so this could definitely be improved upon and they could do with a refurbishment/new carpets perhaps. We sadly had 2 nights out of our 4 nights with cold/tepid showers (we showered at around 11pm). I was told it was because of the time we showered that the water wasn't hot (but clearly this is not acceptable for the price paid and just not acceptable in any hotel that you cannot have a hot/warm shower at any time). On the whole we did really enjoy our stay in this wonderful area of Lake Garda and this hotel, and in particular the wonderful Cinzia! She made our stay very special and personal and she is a huge asset to the hotel. Thank you so much Cinzia for making our first trip to Lake Garda so amazing! xxx

Excellent hotel with great location (close to the lake, close to the city center ... and, what is most important for my children, with excellent Italian ice cream just behind the corner). Excellent and very friendly staff. Excellent and tasty food. We had one problem only - too short stay. We look forward to stay here next summer ❤️