Premier Inn Rhyl Seafront

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i stayed at the premier inn a couple of weeks ago and my stay was great room was clean and also the food was very good. The staff were very friendly and easily approachable. Adam on reception was very friendly and recommended a couple of places to go whilst in the area and we enjoyed our day out thank you too adam.

Great venue close to the sea and shops Very clean room and great food and the staff were polite and so quick to tend to my needs the reception staff were very helpful and Adam in particular was great will stay here again and highly recommend to everyone

I stay in premier inns all over the UK and the Middle East and usually they are good value for money. On this occasion they let themselves down due to bad training and management. The car park only has one space and four blue badge spots. The main car park is round the corner. Not what you want in the rain or if you are undergoing hospital treatment like I was. Fortunately the kind staff receptionist let me park in a blue badge spot once I explained my circumstances. All the staff were good but could do with better training and be appreciated. The room, window didn’t open ( I understand that security and safety are the priority) and the ac/heating thermometer didn’t work and so the room was stifling. I had to go out and buy a fan. No other rooms as they were full. The bathroom extractor fan didn’t work either. Lack of maintenance all round. We had a meal in the restaurant. It was ok nothing special. However, there was a sign on the kitchen prep counter beside the public bar that said - put used utensils back in box. On our table someone had done just that. On the tables there was boxes with your knives and forks etc in and someone had placed their used utensils back in the box. In this diverse world we live in ( there is a sign about diversity on the bar) when writing signs/instructions etc. we have to be explicit and direct them only to those intended to avoid confusion and misinterpretation. More and better training needed.

I liked this hotel and clean and neat. For us they provided breakfast, not sure if they provided for all or not. Because we are traveled with Manthra travel agency. Overall , it is good and near by beach. You will be lucky if you get a beach view room.

Staff is biggest plus for this hotel, right from manager to all, very accommodating and understands customer service, breakfast is amazing in terms of choice of food, refills etc Rooms are clean and tidy In all close your eyes and book this hotel for amazing experience