Hôtels près de Villa Rubeis Masieri, Tricesimo

Il est arrivé au magasin à 9 heures, mais personne n'a reçu. Il est dit que l'hôtel avait en fait quatre chambres, et que la porte avait le code de verrouillage plus comme un fou. J'ai trouvé un petit assistant de Trip.com, et j'ai parlé de la réception à 8h30 après avoir quitté le travail, mais il n'a pas été préalablement informé et n'a pas laissé de notification. Il n'y a pas eu de téléphone avant 9h30 pour dire que le code de verrouillage est entré dans la chambre. La position est bonne, les installations sont complètes. La chambre est large. Le service est trop mauvais. Le petit assistant de Trip.com est bon. Il est temps de récupérer à 3 heures la nuit de Beijing jusqu'à ce que le problème soit résolu.

Devo solo fare complimenti a tutto ma una piccola critica la faccio: una bottiglia d'acqua di benvenuto in camera è dovuta per un hotel di questo livello. Camera spaziosa e bagno con una bellissima doccia, tutto nuovo! Colazione da applauso con ampia scelta di dolce e salato. Parcheggio comodo sia all'esterno che nel garage. Altro consiglio: mettete le tazzine per il caffè espresso e non solo quelle del cappuccino, siamo in Italia e non all'estero che bevono il caffè a decilitri... Molto bravi anche alla reception

hôtel bien situé, fermé à la ville d'Udine. Il y a un parking gratuit et confortable. Si vous n'avez pas de voiture, il n'est pas très confortable de l'atteindre. J'ai juste séjourné une nuit pendant le voyage d'affaires. J'ai réservé une chambre standard. Equipements de base mais propre. Il est très bon de prendre le temps de prendre le petit déjeuner. Les clients sont très gentils et bien placés.

Avec mon mari, j'ai séjourné une nuit dans cette magnifique structure, soignée dans tous les détails et surtout gérée avec beaucoup de professionnalisme et de vigilance. Excellent accueil à l'arrivée (cortesse et disponibilité), nettoyage de la chambre et sa fonctionnalité. Espace pour la voiture dans un parking intérieur, excellent petit déjeuner (salaté et doux) et une belle musique de fond. La chambre au second étage, sans ascenseur (établi avec précision au moment de la réservation) ne constitue pas une limite mais une valeur ajoutée dans une structure qui maintient ses caractéristiques structurelles (à l'exception de la piscine qui Il est certainement un endroit où rentrer pour la position confortable par rapport au centre de la ville et pour l'expérience de relax et d'accueil cordiale!

Hotel semplice ma confortevole. Personale gentilissimo e molto professionale. Ti senti come a casa. Davvero ottima esperienza a 2 passi da Udine a prezzi assolutamente onesti. Un plauso al bravissimo Direttore e ai ragazzi della reception, in particolare al gentilissimo Riccardo ,garbatissimo e super gentile. Grazie

We came with our two daughters and we had a great experience. There is a nice pool, a nice garden where you can enjoy a glass of wine. There is also a restaurant, we had dinner. They dont have a large variety of food but it was enough. The staff very helpful

The first contact with Mrs. Maria Svarc, head of the booking office of the Hotel Principe in Udine took place by mail on 12.01.2022, when I asked for a reservation of nine rooms for 21.04.2022. The affirmative reply arrived immediately. After the booking, the details of my credit card were sent to Ms Svarc. One week before the start of the trip, Ms Svarc informed me that my credit card was not valid and that I have either to give another credit card or transfer the money, because otherwise she will have to cancel our booking. Immediately a friend stepped in and his card details were sent. Ms Svarc refused this card as well and insisted on a bank transfer. The transfer was made on Good Friday but was obviously delayed by the bank internally due to the Easter holidays. On the 20th of April, while cycling in the middle of the Canal Valley, I received a call from Ms Svarc, that the money had not arrived and that she will therefore cancel the booking, as there are always crooks working with tricks. This prejudice shocked us very much! All of us in the group are serious people with university or business backgrounds, and none of us needs to take advantage on anything. Apart from that, all our credit cards worked the whole week in all other hotels without any problems. In the afternoon, we sent to Ms Svarc the details of a third credit card, which she again did not accept. I asked the hotel owner in Gemona to call her and confirm that the cycling group existed, that there were no problems with the payment and that we wanted to claim the rooms at the Hotel Principe the next day. Still on 21.04. in the morning a friend from Udine had to make a telephone call to Mrs. Svarc to confirm our seriousness. It may be that such a strict way of dealing with customers is desired by the hotel management, but this way of dealing with us by Ms Svarc is utterly unacceptable for us. We recommend a retraining for Ms Maria Svarc, otherwise we will never book in this hotel again. Wolfgang Scholz, the organiser