The Moonraker Hotel ★★★

"Le séjour dans cet hôtel nous a fait sentir un peu sous-engourds. La chambre, annoncée comme ayant un lit de taille royale, semblait décevantement double. Malgré l'accent de l'hôtel sur les choix verts, la chambre était insupportablement chaude à l'arrivée. Nous avons dû ouvrir les fenêtres et la porte pour la refroidir. Cette absence de confort de base semblait contre-intuitive à leur marque écoconsciente. En outre, il n'y avait pas de petits équipements, mais essentiels, comme un sèche-cheveux, et certaines lumières ne fonctionnaient pas. La chambre de petit déjeuner est très confortable et très confortable. Le petit déjeuner continental n'a pas été très bon à l'heure de la réception.  Le restaurant avait également un avis sur un frais de £2.50 pour les modifications de menu. Ces questions ont été complétées par un manque de contacts personnels qui constituent la base d'un bon service à la clientèle. Personne ne s'est demandé à l'excursion ou au petit déjeuner comment notre séjour était, un geste petit mais impactant qui aurait pu atténuer certains de nos déceptions. À l'inverse, je me sens surpayé d'environ 20-30% par rapport à la valeur que j'ai reçue."

Premier Inn Trowbridge ★★★

"Amazing customer service from the Duty Manager, Nat. She was very polite, professional, and provided outstanding service. I also noticed her training another lady, who I believe was from another hotel. It was great to see how patient, supportive, and encouraging she was throughout the training. She was always smiling and made the whole experience look effortless. A fantastic example of excellent customer service and leadership. 5*****"

Fieldways ★★

"Il est bon d'avoir 3 lits disponibles. La salle de bain est assez grande pour accueillir à la fois la douche et le bain. L'approvisionnement en eau et la température sont bien contrôlés. Il y a beaucoup de stockage dans la chambre. Nous apprécions la disponibilité du petit déjeuner."

The Green ★★★★

"The Green is a stunning house, beautifully and thoughtfully restored, but what really makes it special is the warmth and hospitality. The hosts seem to have perfected that lovely balance of being welcoming and attentive while allowing you to completely relax and enjoy their beautiful home. Our room (Larkspur) was extremely comfortable, with gorgeous bed linen, large fluffy white towels and hand and shower products that smelled divine. There are thoughtful touches everywhere, from the complimentary tea and biscuits when we arrived to the honesty bar…everything feels generous without being overdone. Breakfast was delicious and beautifully presented, starting with homemade granola and Earl Grey poached pears so good I was tempted to have seconds! It was one of those breakfasts where you could tell real thought had gone into every detail. And then there are the gardens. We loved wandering around them in the morning, discovering the beautiful trees and planting, the Victorian kitchen garden and even purple tomatoes! The whole setting is peaceful and rather magical. We only stayed for one night and genuinely wished it had been longer. The Green is one of those rare places that feels both special and wonderfully relaxed. We would return in a heartbeat. Thank you to our hosts for a lovely stay, you’ve created something very special at The Green"

Widbrook Barns ★★★

"It was a cute inn that was perfect for experiencing a stone-making house. The owner and his wife were very friendly 々, and I was very satisfied because I could choose the amount and content of my own handmade breakfast and color 々 option."

Hinton Lodge - Quaint Victorian four star cottage in a quiet rural location. ★★

The Studio ★★★

Conde Nast voted top Cotswold holiday let ★★★★