Ville de Mont Mountain Resort

Outstanding service & food, felt luxurious and the setting was very private & relaxing. Highly recommend and would return in a heartbeat

We were a group of friends, I had booked the hotel a month before traveling to Vietnam but when we arrived at the hotel they couldn’t find our reservation and let us wait for almost an hour. It was raining the night we were there and there was a flood in our bedroom in the morning which I guess it leaks from the balcony, the staff offered us another room but we almost check out anyway cuz it already 10.00 am so we only used that room for showered. The scenery should be very beautiful if you are lucky enough that there will be not too much fog and rain on the day you stay.

非常好玩！

The staff here could not have been more helpful or gracious, and we remain very grateful to them for all of the help and advice they offered to us. The villa was large, immaculately clean, and the electric blankets on the bed were extremely welcome, as were the handwritten note and complimentary goodies that greeted us. The living space was really beautiful and impressive. Although we had some complaints, we would happily stay there again, but at another time of year, perhaps. We did have a few minor quibbles, most of which could probably be attributed to the lousy weather we were unfortunate enough to experience during our stay. We could not heat the villa, making the electric blankets more of a necessity than a luxury, nor could we figure out how to have enough hot water for two showers. There was an issue with drainage in the bathroom that we also couldn't get to the bottom of that meant the room was almost flooded for some time after a shower. These things, which I fully accept could have been problems of our own making, made our stay less comfortable than we would have hoped. In addition, the constant need to wait, albeit never for long, for trams to bring us to and from the facility was more frustrating than it might have been in better weather when we might have been able to see something of what is probably a breathtaking view. The fog during our stay was practically solid, which may have contributed to our grumbling. Finally, we had mixed feelings on the quality of the breakfast food. While the pho and salmon porridge were delicious, everything else was disappointing and barely warm. Although this seems like a long list, I want to emphasise again how brilliant the staff here are, and note that we would like to return in better weather.

If you ever imagined staying in the mythical place known as Shangri-La, book a suite at the Ville de Mont Mountain Resort. After driving through the horror of Sa Pa Town, which is one of the most disgusting places on our planet, Ville de Mont emerged like an oasis in a tacky desert. Once in our Rock 7 suite, my breath was taken away by the mind boggling views. I have traveled all over the world and stayed in five star hotels in six continents. Never have I experienced the vistas on display at Ville de Mont. Our suite was rustic elegance, everything curated to represent the indigenous peoples of Lao Cai Provence. It was luxurious, with a gorgeous fireplace, great AC, and a sumptuous bathroom. We sat on our deck, thinking how damn lucky we are. Service is still learning, but well-meaning. They are there with smiles, but they are naive. The food at Ville de Mont is not good, although we ate several meals at the resort because we wanted to avoid Sapa Town. Unfortunately, chefs in Vietnam need to study cooking techniques from other countries, and it’s difficult getting a travel passport. Thus, we ordered simple food. I also had a massage at Ville de Mont that was rather mediocre, but it was what I expected. Surprisingly, all pricing at Ville de Mont is high, but that view is worth a million bucks. I would love to return to the Ville de Mont Mountain Resort. Because of my age, that will probably be an impossibility. I will always cherish my memory.