Avis : Lavande Hotel (Turfan Grand Cross)

Voyez par vous-mêmes ce qui est nettoyé. Je ne veux vraiment pas me plaindre, dis juste désolé... Après tout, c'est une chaîne, et je vous admire d'avoir permis à ce magasin de Turpan de faire ça.

Le pire du pire! ! ! Le service est également médiocre et ne peut être comparé à celui de l'hôtel Lavande à Hami. Les draps et housses de couette sur les trois photos ci-dessous semblent tous rangés. Il n'y a pas de carte de chambre disponible, il n'y en a qu'une pour chaque chambre. J'en suis vraiment convaincue ! Le seul avantage est qu'il y a un lave-auto gratuit au magasin

L'eau du bain est inégalement chaude et froide. La moustiquaire de la fenêtre est cassée. moustique. Les taies d'oreiller et les serviettes de bain étaient toutes déchirées. Les installations sont vieilles. Il n'y a pas de tapis antidérapant dans la salle de bain et pas de chaussons pour le bain.

First and foremost, this hotel accepts foreigners. The hotel is quite ok but not great. I booked a no-window non-smoking room (don’t do it, go for room with window) because I thought there is more chance people still smoke in non-smoking rooms with windows. The first room they gave me, put the key card on and electricity didn’t work. Waited for them to check with no result so I was relocated to another room. It’s non-smoking but I can clearly smell the smoke. Took 2 days for the smoke smell to go away which is a pity. The room is small but enough for a solo like me. Each floor they built 4 lines of rooms, the 2 middle lines stay wall-to-wall to each other and are the ‘no-window’ rooms. I would definitely recommend you to choose the room with window, because it means you don’t share a lot of ‘walls’ to other room and have a window to open at least for circulation if room is smelly or if room is too hot. In my case, my room smells smoke, and the room heater system only allows 34-37 degree celsius which is crazy! Very hot if turned on so I had to turn it off the whole time I stay at the hotel. Even though it is winter time, the whole hotel is already on heater. Unable to adjust room temperature is annoying because it means no air circulation. There is a blowing machine (similar to a fan) in the room but it is not efficient quickly enough. The room feels extremely suffocating. I did really wish for a window. Also because the no-window rooms share 3 walls with other rooms (not counting the upper floor), it’s more bad-luck chances for weird noise. In my case, I had to endure one whole freaking night with 2 loud Uyghur couples who cannot hold themselves back from banging the freak out and making all kinds of terrible terrible noise. Seems like no soundproof for these walls.

Very friendly and helpful front desk, special thanks to the very pretty 小麦 for her help and service, ever ready to help

Excellent location. Right outside the main square. Staff was helpful and friendly. My room was upgraded to a window room. Thankfully as the aircon for some reason stopped working but I’m sure it’s just a glitch which can be fixed. I would stay there again and would recommend to others.

這次入住體驗超出預期，酒店環境優雅，房間乾淨無異味，床品柔軟舒服，睡得很安穩。前台工作人員態度友好，辦理入住快捷高效，周邊交通也很便利，無論是出差還是旅行都很合適，真心推薦給大家！小麗

有停車場 還可以充好電 從入住到退房都很順暢，工作人員熱情有禮，房間寬敞明亮，性價比超高，隔壁還有吃飯的地方 味道很不錯 推薦入住！小木

酒店環境優美，房間乾淨衞生，床墊舒服很助眠，外賣還有專門的機器人配送，前台工作人員小木服務耐心，值得推薦，下次還來！

整體入住體驗很棒，前台熱情高效，房間乾淨整潔，床品舒適，隔音效果好，最重要是位置便利，性價比高，出差旅行都很合適，下次還會選擇 娜娜

酒店環境優雅，設施齊全，衞生狀況極佳。服務專業高效，位置優越，出行便捷。整體感受非常舒適，是一次很滿意的入住體驗 小麗

酒店位置優越，房間舒適整潔，床墊是慕斯床墊 很助眠，外賣還有專門的機器人配送，前台工作人員小木服務態度熱情，值得推薦，下次還來！

酒店衞生還不錯，就是有些陳舊，電視甚至不像這個年代的產物

酒店位置好、外賣有專門的機器人配送、房間光線好、前台工作人員小木服務熱情、值得推薦