We booked a double room and then added a second reservation for a single room a bit later. At the time of the booking via the agoda booking platform, we had to pay a deposit of 36,90 EUR by credit card. A few days into our trip in the beginning/mid July 2024 we discovered that the double room had been cancelled (and not by us). We tried to re-book it but did not succeed and wrote a message to Explorer Hostel asking them to re-instate our reservation for the double room, to which they answered that we should cancel the (second, the remaining) reservation! We were shocked but cancelled our remaining reservation with them and decided to give Podgorica a miss altogether. Since then, Explorer Hostel has not refunded our deposit. A Mail written on 10th August 2024 asking for the refund was left unanswered. - I would advise everyone to stay away from this place.
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