Premier Inn London Uxbridge

Lovely stay, amazing staff especially Amila and Hamza who went above and beyond to make our stay relaxing and enjoyable. Food is reasonably priced and a good selection. Would definitely recommend and will be definitely stay again. Thank you x

My wife, son and I have been staying at this hotel between moving properties for the past 2 months and the experience has been wonderful. The staff are friendly, attentive, always well turned out and happy to help. There is always good parking available in the car parks both to the front and rear of the building, the restaurant is amply proportioned so getting a table is always a certainty plus the handy bonus of Amazon lockers on site is also a plus. All in all, a very good experience.

March 28th 2025: Stayed at Premier Inn Riverside Uxbridge, great guy on check in, room good, evening meal good parking is safe and good there. Bfast was poor, bacon tough, eggs rubbery , ran out of sausages would have to wait to get more to be cooked, asked twice for bread to be topped up , no juices, very poor food on offer not tidied up, not good to see or experience Buck your Bfast offering upDoug Midlands ……have stayed at this one a few times and many more, hope it improves 7/10

This is one of the Premier Inns that shut their Beefeater Restaurants and has become a Premier Inn and hotel restaurant. Out of necessity I had to spend a couple of nights here. So this will be my first rating of the establishment as a whole. The Hotel part is what you would expect from Premier Inn Clean functional rooms. Plus freindly helpful staff. And thats is the bulk of my rating. The restaurant side a pale immitation of the former Beefeater Restaurant. I had eaten at the Beefeater many times since it was first opened many years ago. And the food was always great for a Beefeater. If you are expecting Beefeater quality meals you can forget it. To me the menu is more like that of a down market cafe. I ate there both nights I stayed because was just too tired and unwell for the 10 minute walk into the centre of Uxbridge where there are lots of places to eat. The meals were OK. And just that. And that is was I said when asked how my meal was, They filled a hole. Although I have to say the Banoffee cheesecake was really good. You used to be able to get a freshly cooked Beefater breakfast but now its a Premier Inn buffet style. Something I hate because its lazy. In my opinion Theres not much that can go wrong with the continental breakfast if thats your normal type of breakfast. If so then you should be satisfied. The advantage of the Premier Inn Breakfast if that you can eat as much as you like including from the continental. However, on my visit the fried eggs were over cooked, the bacon hard only the sausages were ok. Personally, if ever have to stay here again I would avoid the Premier Inn breakfast and take the walk into town and head for Popiandys in The Pavilions. Its a very popular place in Uxbridge. Their full English Breakfast is £9.60 at the time of writing and that includes a free drink before 11am. I have reviewed a few Premier Inns over the years and unfortunately this is the worst so far. Had it remained as it was with the Beefeater Restaurant it would have been 5 stars from me. Pesonally I think the decision to close the Beefater was a big mistake. Remember this is a personal opionion.

I used to think premier inn was quite nice but there's a few things they could do better. The fact that you can no longer open a window to let fresh COLD air in drives me mad, I need that to have a decent night's sleep and that option has been taken away because of H&S. I'm sorry but I won't be jumping out the window for £100 PN I came here to sleep! Because of the lack of cold fresh air I had a terrible night's sleep. The air con doesn't go any lower than 19 Celsius and the fan is pathetic, not only that it doesn't run consistently and the control panel temperamental. As a result I had a hot and very dry night and arose absolutely gasping for water of which they don't have in the room either unless you want to drink from the bathroom taps (no thanks!)

Need to improve customer service The rooms are fine although expensive for a premier inn but it’s London so I suppose that’s what you’re paying for. Had a great nights sleep the beds are so comfortable. The only thing for me is the bar and restaurant service it is just so slow. It’s not even busy but just do t understand why it takes so long to be served a drink. Last night ordered two meals by the time my colleagues meal came I had almost finished mine despite initial lay waiting assuming his wouldn’t have been that long in arriving but eventually had to start eating before mine was too cold. I saw people coming in to dinner and having to wait so long to be seated I just wonder what it’s like when the hotel is full must be a nightmare. The staff nonetheless are very friendly at reception and in the restaurant. The bar restaurant needs to be better staffed