Avis : Best Western Plus Vancouver Airport Hotel

Équipe de réception au top , très bon accueil ! Seul petit bémol la veille la navette ne m’a pas attendue, j’ai été obligé de prendre un uber ne connaissant pas du tout le secteur ni la ville . Alors qu’en fait l’hôtel est très bien situé près de l’aéroport plus les chambres sont confortables. Je recommande !

Location is close to the airport but need to across the bridge. The bad thing is the area for car stop at front to drop off luggage and passengers are narrow, it there’s an airport shuttle van parking there, your car just can’t get in. Some staff is nice but some are not polite and did not explain clearly with thoughtfulness re parking instructions.

It’s good for hotel provide free shuttle to go airport. But I think the price was not worth for the whole enviroment.

Location need to be accessible by car. Too far to walk to metro

I enjoyed my stay, very comfortable and friendly staff, breakfast was great

amazing place, staff was kind and the room very neat and organize, highly recommend

The hotel location is ideal and services provided are very good. Front desk staff is welcoming, helping and nice

Front desk staff were nice

We booked a shuttle ride to the airport and the front desk took the wrong time, so we just booked an uber so we wont be late

I chose to stay here because of the airport shuttle and the accessibility to public transportation. Given the price I had to pay, I’d have given a better a rating IF: (1) airport shuttle is more punctual (2) the TV in the room works better (clearer, guests ‘can’ use it simply by following menu, has choices of movie/ netflix connection) (3) the sink in the toilet has more efficient water draining (4) the air conditioner has digital control and is quieter (5) The lift works smarter.. What I like: (1) The complimentary coffee machine in common area (2) The staff are nice

The hotel is close to the airport and the shuttle bus takes guests to and from the airport every half an hour. That is very convenient. The room is clean. The hotel does not do housekeeping every day and does not refill the supplies such as coffee, tea bags or towels, etc. it is said it only does the housekeeping on the third day of the stay.

Nice to stay. Clean and well kept

房間大小中規中矩，配備微波爐很方便，每半小時有穿梭機場的小巴，但酒店訊息上沒有説明，我上傳了一張圖片。前台不是很客氣，一般服務水平。一個硬傷是房間沒有覆蓋wifi，有需要的要去大堂。另外房間內的空調出風聲音非常大，但沒有關掉的開關。

我得了急性腸胃炎，1月9日13:25到前台退房，扣了我50加幣按金。理由是考慮我身體不適讓我13:10分退房，但是我晚了15分鐘退房，所以扣了我50加幣按金。我認為酒店沒有人道主義關懷，管理問題很大。