Villa Albertina

Du petit jeu du changement de logement deux jours avant le voyage pour cause de problèmes non précisés (nous avions réservé à la Villa Angelica, via Wonderbox, et nous avons été transférés) jusqu'au volet roulant cassé de la chambre qui rendait le petit balcon inutilisable (c'est comme ça qu'on appelle une terrasse, mais qui fait 70 cm de profondeur et qui coûte 20 euros de plus par jour, demandée à l'avance), des toilettes qui ont coulé toute la nuit aux cheveux retrouvés dans le lit (en marge de deux ans de pandémie, mais après tout cela ils ne vérifient même pas le greenpass et le propriétaire n'utilise pas le masque), jusqu'au système électrique non sécurisé ou au code pour ouvrir la porte d'entrée la nuit laissé mal dans la chambre (nous avons dérangé un autre client en frappant à sa fenêtre ...), des éléments qui ont amené 50 autres invités avant nous à ne donner qu'un seul point en retour. Avec en plus la sensation désagréable que des personnes volontaires et compétentes travaillent dans l'établissement, mais que c'est en réalité la propriété qui ne leur permet pas de vivre sereinement leur métier.

Myself & my sister stayed here for one night whilst attending the film festival. The hotel is quirky & characterful which we loved. Hotel room was very clean. We want to thank the French lady on reception who was more than generous with her time & advice on where to eat etc. She made our stay with her wonderful personality & friendliness. We would go back & stay here again without a doubt! Great location, minutes walk to the beautiful beach & shops/restaurants.

(I tried to add photos to my review and the website is not allowing them to upload.) We came to this hotel in August 2022 as a family for a two-week vacation by the beach. In order to stay for a few weeks we took a reservation at a hotel that was less expensive so that we can also for a longer stay and the beach cabana. That said we weren't expecting the have that hotel that was more than what a two-star should be. But I was very disappointed with many aspects of the hotel in addition to the hotel owner insulting me. We had the largest room at the hotel since we are a family of four and it was very spacious which I was glad about. But the air conditioning was not very good, and clearly needed a filter cleaning, and the furniture seems to be quite old broken and and not necessarily adapted to a hotel room. Also I did not want to pay €10 a day for a baby bed (most hotels in Venice don't require extra for a baby bed by the way) so I brought one myself. And then I was very glad I did because given the state of the high chair they allowed us to use at breakfast I don't think it would have been a very nice bed if I had used theirs. Speaking of beds, the ones we had in where HORRIBLE! I did not sleep the first night because it was so painful on the terrible mattress. I was never comfortable on that bed. My back was killing me the wilhole time for their terrible mattress. And the pillows were so flat, they clearly hadn't been changed in years either. The team of three women who took care of the breakfast and the cleaning of the hotel worked extremely hard so I made sure I gave them each a tip at the end of our stay, they were so sweet. The managing family which show up around 9 or 10 and take care of administrative work in an office that was in the dining room so guests had to see them at their desks with their papers scattered everywhere and one of the tables in the dining room was reserved uniquely for the family's paperwork. So there was less room for guests to sit and eat. Also they had filled the walls with pictures of their own family vacations. That might be lovely in someone's private home but I found it rather odd to put it in a hotel, I did not feel like looking at their family vacation pictures. It was almost as if they wanted to insist on the fact that this was a family run hotel, to thwart any misgivings guests might have about their stay. but, it wasn't run very well, at least not by the family. The 3 Moldavite women who are their employees do ALL the hard work. Occasionally one of the family members whether it was the wife or the son or the husband would ask us how we were doing but it was never actually a question to find out how we were doing it was just a politeness. And in fact there there were a few days where we did not receive a replacement of the toiletries so we had to ask the women who worked at the hotel for some extras and they handed it to us as if it was secret and contraband! Like they were not supposed to be doing

Hotel un po' datato, in linea con le abitazioni intorno, ma coccolo, dove ti senti davvero in vacanza, con personale gentilissimo, e luogo vicino a mezzi pubblici e spiagge. Colazione ottima, non una scelta vasta, ma tutto molto buono. Incantevole, ci ritornerei.

Ammetto che il biglietto da visita non fosse male, telefonicamente si erano dimostrati piuttosto gentili. Una volta in albergo però tutta un'altra narrazione. Accolti da una persona che nemmeno ci ha salutati, abbiamo fatto un check in senza proferir parola. All'atto del pagamento, dopo aver posato 200€ in pezzi da 50 sul bancone, il proprietario ha involontariamente generato una forte folata di vento chiudendo il grosso quadernone. Inevitabilmente, trasportati dal vento, le quattro banconote hanno preso il volo distribuendosi sul pavimento. Senza scusarsi per l'accaduto (nulla di grave sia chiaro, può tranquillamente succedere) ha continuato a sbrigare le proprie pratiche costringendo noi, con zaini e valige, a raccogliere i soldi sparsi a terra. Ecco quindi come un gesto involontario e banale diventa quasi offensivo. Basta priorio poco certe volte. Oppure come a colazione (che già definirla tale è coraggioso dato che si tratta di cappuccino, brioche, fette biscottate e marmellate confezionate) quando quel poco che ti viene offerto manca addirittura sul tavolo ma il gestore è troppo impegnato anch'egli a fare la propria colazione nel tavolo accanto al tuo per servire i propri ospiti. Buon appetito dunque. Il resto non vale nemmeno più di tanto commentarlo... quando manca la base, quando manca il servizio, quando vai via e senti una voce da un altra stanza dire alla cameriera che si appresta a dire che i signori stanno andando via: 'si possono andare, hanno pagato'... ma non vedi nessuno uscire a salutarti e ringraziarti per il soggiorno. I clienti siamo noi, ricordatevelo. Comunque, per dovere di cronaca, camera vecchia e spoglia, bagno molto trasandato con vasca macchiata, calorifero privo di smalto in più punti, arredo datato. Cercate altrove, qui lasciate davvero perdere. Fidatevi

Veramente imbarazzante! Hotel carino 2 misere stelle ma in pieno festival del cinema credono che le stelle diventino 4!!!!! 350 euro una vera follia. Camera normale colazione tristissima unica nota positiva la vicinanza al palazzo del cinema. Ma vedere che dal 12 settembre la camera passa a 118 euro ecco mi fa veramente incaxxare. Ma la ciliegina è quello che c'è in bagno. Vedi foto