Hotel Calmo

Our arrival at the hotel was a disaster. We had been driving all day. We were tired. the receptionist was incredibly unaware of social graces or of how to greet people into a hotel. She scolded me for not coming in properly. I hadn't first shown up at reception before trying to park the car. She practicaly rolled her eyes at me. Then when we came in, she made it clear that we hadn't ordered breakfast. My husband said "Oh, is this where we'll be eating?" and she said harshly, "You are not eating here..." and my husband said "Oh but we ordered breakfast."She insisted we were wrong. When I found my receipt e mail, she continued to treat us as though we were lying. She acted as if we were criminals and insisted that we were wrong. I finaly started crying because she spoke to us like we were children. I really do believe this lady has no clue how to talk graciously to anyone. I heard her addressing another couple of people a day or two later and she has this condescending way of addressing people as though she were talking to children. This whole experience almost ruined our first evening in Vienna. we contacted ******* and they said they would handle it. Other than this, I would say the hotel was ok-- it looks better in the photos than in real life. There was no place to put our luggage except the floor and the place is quite shabby. when you look in the corners. I would not recommend this hotel.

A gem not far from the city centre, there is a tram station just 1 minute walk from the hotel. The breakfast is plentiful and diverse, staff is friendly. For sure we gonna stay here next when in Vienna again.

Mi son trovato bene, un po' distante dal centro ma ha una fernata dei mezzi a 100-200 metri. receptionist un uomo molto simpatico e gentile. consigliato

This hotel is basic but clean, its very person centred the receptionists whoever is on are very helpful. Great breakfast. It’s not the easiest to get to from Vienna Airport but don’t let that put you off around €65 by taxi or the hotel can arrange it for €45 there’s a tram stop outside 15 minutes to the centre they run like clockwork every 5-10 minutes, 24 hour ticket €7 for all travel ( shh but no ticket inspectors so up to you!! 😂) Tatax Vietnamese restaurant a few doors away is amazing lovely bar chilled melodic vibes great food and unbelievably cheap. There’s not a lot else in the area but with trams non stop you can anywhere!

The Hotel is a bit shabby but that's not what bothered me. You can put up with a lot of things if the staff are friendly. We had been driving all day from Berlin and were met with a condescending employee named Dorothee who treated us like children. She berated me for not coming in properly with my car (I had reserved parking) and when we thought we had booked breakfast--she made us feel like criminals and liars. I have never been treated so poorly and I've traveled all over the world. Save your dignity and book somewhere else!

We visited Calmo hotel the past few days.it is very well situated only a 5 minutes walk from Spittelau metro U4 metro stop.from there the city of Vienna lies in front of your feet.the room is good for 3 people and it was always cleaned and warm.the breakfast is adequate for a day of walking in Vienna.not a great variety but enough to get you going.the staff was always helpful and kind.My only disappointment was the absence of a fridge in the room. Thanks to the weather we stored our refreshments outside of the window. But the pros are far more from the cons so if we would go back in Vienna we would visit the hotel again.