Family Hotel Andes - Only for Family

One of the best family hotels in the Dolomites. Very good price/quality ratio. The hotel has a very good kitchen and very good animation for children, a heated pool and a newer SPA. The parking lot is right next to the hotel. The hotel is located in the immediate vicinity of the ski lift (20 m). I really recommend it.

One positive things is that the staff is great. We cannot say the same of the hotel i am afraid. The style is antiquate, the decor is old, the swimming pool and the jacuzzi freezing cold. The kids club is boring and doesn't offer engaging activities or suitable for anyone older than a toddler. The food is average, ok with intolerance but the choice is limited. The price is very high for what you get, compared to many other 4 star hotels we have been to this is more like an old 3 star hotel. We will not go back or suggest this to family and friends.

We stayed 4 nights in December with our two children aged 7 and 10 and had a fabulous time. It was our first time skiing and the first time our children had even seen snow so the whole experience was very exciting and Chiara and her colleagues on the reception desk were very helpful with all our enquiries. In fact all of the staff were the kindest, most welcoming and generous we have come across and it really felt like we were staying with family. We especially enjoyed the food and were warmly greeted by Tiziano, Monica and the restaurant staff each evening. The menu each night for adults was very impressive and the children’s menu was very well enjoyed by our kids- especially the gelato. One of our children celebrated a birthday during our stay and they made him feel so special. After each day of skiing we really appreciated the swimming pool, spa and sauna facilities which were exceptionally clean and very luxurious. Our quad room was spacious with a modern bathroom and great storage to unpack our clothes. We didn’t want to leave and will certainly recommend to our friends in Australia. Overall it was such a wonderful stay that truly exceeded our expectations.

It's our third time at the hotel, we chose the hotel in the first place for its proximity to the Catinaccio cable car but we were incredibly surprised by the friendliness and professionalism of the staff. Everyone from the owners to the waiting staff have always been super helpful and went the extra mile to make guests feel welcome. Rooms are comfortable and clean, food is amazing and their menus often include superb local produce. Breakfasts are also one of the highlights of our stay, with delicious homemade cakes, pastries and savoury treats, along with the great swimming pool our kids love and the wellness centre for the grown-ups. On a final note, they are very serious about Covid and have protocols in place to avoid gatherings or too many guests using certain facilities - we felt very safe (but not restricted) for the duration of our stay.

There are other family hotels in the Dolomiti Superski, but this one has everything - tremendous value for the quality. The staff went out of their way to make everything perfect. The kids had blast in kids club. It was a wonderful week.