As Cascatas Resort & Spa Vilamoura

We are 2 adults and two kids, 10 and 14, recently staying at As Cascatas in a ‘2-bed luxury apartment’. Just under €2k for 6-nights half board in late October. While of course not as luxurious as a top end 5-star hotel the price is a lot lower too, and we found this complex good value, especially compared to other options in the Algarve for higher prices with less facilities. The apartment was a little scruffy looking and showing its age as other reviewers have noted (complex opened in 2007) but still decent quality and furnished fine. Furniture and fittings are not in new condition but apartment is spacious and has nice touches like master bedroom twin sinks and surround sound lg tv and audio system in main lounge. Colour schemes are dated but fine. Our room was cleaned every day. Restaurant staff, reception and everywhere around the complex are super-friendly, accommodating and professional. The Portuguese staff are warm and welcoming and have a calm and quiet demeanour. Cilantro restaurant is excellent and the half board menu really impressive. 3 course a la carte meal including several good vegan options. This really exceeded our expectations as we had assumed all meals would be buffet and it didn’t cost much extra. The lunch time bar / restaurant has standard pool food fare and is okay, but using the half board option for evening dinner is much better value. Games room is nice for the kids the odd day of poor weather - table tennis table, pool table, air hockey are nice, with some very old school games arcades. Sometimes the machines swallow your coins without letting you play! The spa is a gem, As Cascatas guests pay €25 for adults and €15 each for the kids to get in during family hours (945am - 1130am). It’s a very decent spa and well finished - and to allow kids in is something most places don’t even allow at all. Outdoor pools are not heated but there’s a small heated indoor pool - more for kids really as quite shallow. Rooms in As Cascatas not as opulent as in the Hilton but you get to use all the Hilton’s facilities so it’s a good value place to stay. The gardens and outdoor areas are well-kept despite their age and everything was clean and tidy. There’s a spar mini-market shop 10 mins away and the odd restaurant. Willies is a Michelin gourmand restaurant right beside the property but we didn’t bother with it with the kids. We also had a car hire for the week which we could park for free beside reception. Pinhal golf course just beside the resort also, just outside the Hilton lobby, you can rent clubs and shoes etc in the hotel lobby or at the clubhouse. You will find more sparkling resorts but you will pay a lot more for them. This is a good value, well-run place with an excellent staff to look after you.

We are loyal customers of the resort and always look forward to our holidays with our two children. We have noticed that the place has deteriorated on a few different levels - mostly staff. We always dealt with Vanessa at reception but since she has moved to a new position the staff that are now front of house are disinterested and unfriendly. You barely get a greeting from them. It’s a shame because it really lets the place down. What’s even more of a disappointment is that the rate keep on increasing each year but after enquiring about booking our 2025 holiday, the rates are almost double to what we have paid in the past. No loyalty shown for repeat customers and obviously they don’t care for repeat business. Would love for the GM of the resort to reach out and justify the 50%+ price hike.

Stayed with family in a three bedroomed apartment and had a wonderful stay. Apartment was lovely with everything you could want and cleaned every day. Facilities amazing with a great breakfast and access to the Spa Circuit. We also took advantage of the Hilton Bus to the Marina on several occasions. All the staff were amazing snd girls on Reception couldn’t do enough for us.

Amazing definitely recommend went here with myself and 4 young children. Friendly staff clean hotel throughout the whole building. Lovely apartments we literally was so comfortable and had everything we needed. Rooms were cleaned everyday with fresh towels

We found this little Gem back in 2017 having stayed at the Hilton end on many occasions, came back 2018 and 2019 and this holiday is the first time back since Covid due to travel restrictions. Like all hotels in general, prices have more or less doubled which is disappointing. Many of the staff from back in the day from both the Hilton end and the As Cascatas end are no longer there from before Covid time, which is a shame. If I am honest, the hotel (and Hilton side) has lost a little bit of the friendly feel it had. It did not feel the welcome upon arrival, or when speaking to the staff in general. It had a different feel this holiday. Still a great place close to the Marina, but far enough away you have the peace. Spacious, house keeping are excellent everywhere clean, tidy and lovely. Before Covid, they were cracking down on sun bed hoggers, placing towels down at 8, then going away for the morning. Despite the signs saying towels will be removed after an hour, those beds were lying empty for long periods, when you had couples and families looking for sun beds. It used to be a problem, then the cracked down on it, however the problem is back and very annoying. I just hope that they control the prices a little, as if it keeps going up, may have to look else where.