Dandelion Como Suites & Park

非常不錯的酒店，很有人情味，可惜住的時間太短了

Overpriced and underdelivering Let me start by saying this: I have spent nights in all sorts of old farmhouses, from lovingly restored estates to crumbling structures with more character than comfort. I appreciate the quirks that come with age. This is not about expecting perfection. But when a property charges a premium, it must deliver more than nostalgia and excuses. At Dandelion Como, the disconnect between price and reality is impossible to ignore. No air conditioning, no heating, no solution The air conditioning was not working. When asked, the staff explained that it was due to “strange weather.” That is not a solution. The heater also did not work. Regardless of the season, a room should offer a functional temperature control system. This is basic, not optional. Check-in: the art of being ignored There was no greeting, no smile, no effort to make us feel welcome. The staff behaved more like indifferent landlords than hosts. If hospitality is meant to create a sense of arrival, this place missed the memo entirely. The room: old farmhouse, yes — but still filthy We understand it is a farmhouse conversion. That does not mean the floor should be so dirty that your feet turn black after ten minutes without slippers. Insects were everywhere. The charm of old architecture vanishes quickly when basic cleanliness is neglected. Bathroom: no space for anything There was no shelf, ledge, or usable surface to place a toothbrush or any personal items. The bathroom was not minimalist. It was simply impractical. Three guests, one towel We were three people. We received one towel. That alone speaks volumes. Noise: an echo chamber with creaky floors It is an old building, but the noise levels were astonishing. We heard every step, every piece of furniture being dragged above us, every late-night conversation. This is not inevitable in older buildings. It is the result of ignoring soundproofing entirely. The bed: bad design meets cheap materials The mattress was so soft it collapsed near the edge. You felt like you might roll off just by turning over. The pillows were oddly thick and round, made from hard foam, almost engineered to cause neck pain. Curtains that surrender at dawn The curtains did not block light at all. At sunrise, the room was instantly bright. Sleep ended then, like it or not. Gravel courtyard: a nightly concert of crunching wheels The courtyard is covered in gravel. That might sound charming until you try to sleep. Every suitcase wheel and footstep echoes directly into the rooms. When new guests arrive at night, you hear it all. I am not a light sleeper. I still woke up. Pool: a surprise you learn at check-in The pool, prominently featured on the website, was not working. This small fact is only revealed once you arrive. At that point, there is little you can do but feel misled. Final verdict: youth hostel atmosphere at luxury hotel prices Dandelion Como delivers a mismatched experience. If you enjoy being ignored, waking to

This place is absolutely incredible. The staff are so so nice and so accommodating we ended up extending our stay for 5 days because we loved it so much there. It’s an old estate so it’s beautiful and I have the best gnocchi I’ve ever had in my life at their restaurant. I think this is my favourite hotel ever. Highly highly recommend this place if you need somewhere in the como region