Avis : Vilnius Park Plaza Hotel, Restaurant & Terrace, Panorama Bar, Conference & Banquet Center
Vilnius Park Plaza Hotel, Restaurant & Terrace, Panorama Bar, Conference & Banquet Center
M. K. Čiurlionio g. 84, Vilnius, 03100 Vilniaus m, Vilnius, Vilnius county, LT-03100, LithuaniaVoir le détail de l'hôtel
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1 nuit
Avis des voyageurs
8.1/10
Très bien
34 évaluation
Pour garantir l'authenticité des notes affichées, nous ne nous limitons pas à un simple calcul de moyenne. Nous appliquons plutôt une méthodologie scientifique qui intègre deux facteurs essentiels : la fiabilité des avis et l'actualité des expériences des clients, afin d'établir une évaluation finale précise.
Старый неухоженный отель, не рекомендую для тех, кто привык к комфорту. По звёздности на сегодня, думаю, 2*
В номерах нет питьевой воды, портье предлагает попить воду из под крана.
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Invité
Chambre lits jumeaux standard
Séjour au oct. 2024
Voyageur d'affaires
1 évaluation
3.5/10
Publiée le 18 nov. 2024
Esperienza da dimenticare: hotel poco pulito, con allestimenti datati e poco funzionali.
Ulteriore nota di demerito il fatto che, pure essendo un business hotel, sabato sera ha ospitato in terrazza una festa in discoteca che si è protratta fino alle 3 del mattino.
La mia camera era posizionata esattamente sotto, le strutture non sono insonorizzate quindi non c'è stato modo di dormire fino al termine; ho segnalato in reception a mezzanotte e mi è stato risposto che la festa stava terminando, che la gente stava andando via e che presto sarebbe finito. Così non è stato, fino alle 3, il giorno dopo ho segnalato il reclamo ma lo staff non ha dato riscontro. SCONSIGLIATISSIMO.
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Ghazar
Séjour au fév. 2023
Voyageur d'affaires
7 évaluation
7.5/10
Publiée le 5 mars 2023
Prima hotel maar de personeel en de communicatie 0. Ik boekte van te voren een Exclusief Queen Room en bij aankomst krijg ik een kamer waar net mijn koffer past in de slaapkamer. Na aantaal keren bij de receptie aankloppen, kreeg steeds te horen dat dat de enige beschikbare kamer was. Dus ik betaalde voor de duurste kamer(128 euro per nacht) en ik krijg de goedkoopste kamer. Dat had niet moeten gebeuren. Volgende dag, eind van de dag kreeg ik wel een kamer waar ik voor betaald heb.maar jha daar heb ik niks aan. Bij de aankomst bij hotel had ik een belangrijk afspraak staan in de stad. Dat kon dus niet doorgaan omdat ik dus meer dan 2 uur lang moest gaan discussiëren bij de balie (alsnog werd ik dat avond in een ongepaste kamer toegewezen). Ik ga proberen om een foto van dat "" exclusief queen room"" te uploaden.
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Неля Мильнер
Séjour au mars 2023
En couple
2 évaluation
10.0/10
Exceptionnel
Publiée le 9 avr. 2023
Очень вежливый персонал, чисто, окуратно. Если вернемся еще раз в Вильнюс то остановимся именно в этой гостинице
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Mazhangwanliuyu
Séjour au mai 2023
Voyageur d'affaires
31 évaluation
10.0/10
Exceptionnel
Publiée le 21 juill. 2023
設施:很好
衞生:很好
環境:可以
服務:很好
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Invité
Séjour au nov. 2022
En couple
2 évaluation
10.0/10
Exceptionnel
Publiée le 30 déc. 2022
Все шикарно, супер, спасибо
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TiankongVSqinglang
Séjour au juin 2023
En couple
133 évaluation
10.0/10
Exceptionnel
Publiée le 18 juill. 2023
套房很不錯,衹是人氣不足
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Invité
Séjour au mai 2024
Autres
8.0/10
Très bien
Publiée le 30 juin 2024
As soon as you except the fact that its 3 star hotel all make sense.Rooms definitely need to be updated and redecorated but this is pretty much all negative thing to say about this hotel.Location is next to the park in a very quite area,very relaxing after all hassle during the day,free parking ,very spacios rooms with all you might need(safety box,ironing equipment,cofee making mashine,fridge) and decent breakfast.Staff extremely helpfull and polite as well as service.Stayed for 5 days and would book this hotel again. As a side comment to the managment: amount of artificial plants and flowers can be reduced a bit:-) this is not a deal breaker but would definitely give better first impression
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Nick H
Séjour au fév. 2024
Seul
6.0/10
Publiée le 21 mars 2024
The room and bathroom were spacious, free parking was a nice amenity. Howeve, you need to call reception to open the parking, which is a bit of a hassle for international travellers who don't have a local phone number. Free bottle of water and pastries were a nice welcome. Breakfast is good with local and international selections. View from the high roof window was very cool. Rooms are outdated and need a renovation. They could also be cleaner. In the name of sustainability, they only clean and refresh your room upon request. The hotel is located a bit off centre, around 20 minutes walk from the old town. Pillows and bed were a bit too soft for my liking.
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Réponse de l'établissement: Hi Nick H, We thank you for providing feedback and staying at our Crowne Plaza Vilnius. We appreciate you as a valued guest and for choosing IHG Hotels & Resorts as your travel partner. The goals of Crowne Plaza are to achieve high-quality standards, deliver guest satisfaction, and serve travelers' needs. I'm sorry to learn about the situation. I shared your feedback with the hotel management so that necessary actions are in place to improve guest satisfaction. I trust their resolution will make your next stay with us better than the last. Your business with IHG Hotels & Resorts is appreciated. I hope you consider staying with us again to redeem your confidence. Sincerely, Frenzel A. Case Manager IHG Hotels & Resorts Service
Jonasdott
Séjour au oct. 2023
En famille
2.0/10
Publiée le 23 nov. 2023
I do not recommend this hotel, the shower is broken, like a 4-star hotel, it is necessary to replenish the napkins, because there are packages, but empty. Bar hours until 24:00, but closes at 22:00. There is no employee at the reception, especially after 12 o'clock at night. Breakfast is very poor. and the rooms need a lot of updating, they haven't been updated here since about 1970 years. I said 2 star hotel
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Réponse de l'établissement: Hi Jonasdott, I am glad to have been a host to one of our valued guests. Thank you for choosing our Crowne Plaza Vilnius and for sharing your feedback. I hope all is well. We’ve thought of everything to help our guests unwind and rest easier. I'm sorry to learn about what happened during your stay. I have shared your comments with our hotel management team to serve as a reference for improvement. I also sent a private message to obtain additional information. I am hopeful for another opportunity to welcome you back for an improved experience. All the best, Glaiza G. Case Manager IHG Hotels & Resorts Service