Milton Keynes Sw(Furzton Lake)

Bit of a disaster sadly which is unusual for the brand whom we've grown to trust. From the moment we set foot on the first-floor corridor we were met with what I can only describe as gas mark 7, room 220. The room was even worse and despite the best efforts of a desk fan we experienced no sleep. The following day was beset by rain and storms but on our return the experience was only marginally better. Needless to say, the team need to work on circulating the air during the day as I left for a 3hrs drive home feeling quite rough and took my wife and I a few days to recover. So if the weather is even mildly warm, I'd advise you to remain in the car or try another hotel if you wish to get any sleep whatsoever. Shame really as the breakfast was actually pretty good and the kitchen staff very polite, this was ground floor, and they had all the windows open as they apple a bit of common sense to the situation we call summer.

Bit of a dissaster sadly which is unsual for the brand whom we've grown to trust. From the moment we set foot on the first floor coridoor we were met with what I can only describe as gas mark 7, room 220. The room was even worse and despite the best efforts of a desk fan we experienced no sleep. The following day was beset by rain and storms but on our return the experience was only marginally better. Needless to say the team need to work on circulating the air during the day as I left for a 3hrs drive home feeling quite rough and took my wife and I a few days to recover. So if the weather is even mildly warm I'd advise you to remain in the car or try another hotel if you wish to get any sleep what so ever. Shame really as the breakfast was actually pretty good and the kitchen staff very polite, this was ground floor and they had all the windows open as they applie a bit of common sense to the situation we call summer.

A friend and I stayed one night - 14th July - at the Premier Inn. The room was very comfortable and the staff were amazing - so friendly and helpful. Walked round the lake after dinner - beautiful. Great breakfast,. but mostly review of the staff.

rooms on top floor need proper ac as heat rises it was unbearable. Also when booking was a set price then website crashed and price went up £100 .. didn’t appreciate.. the staff were helpful and rooms were clean would stay here again .

We recently stayed at this hotel, and the experience was deeply disappointing from start to finish. We had originally booked a one-night stay with early check-in, but after making morning plans, we called in advance to extend our. We were told to rebook online to avoid being charged twice, and reassured that both nights would be linked so we wouldn't have to move rooms. On arrival, we were told the bookings weren’t linked, and we’d need to check out at noon and check back in at 3pm, moving rooms in between. When I tried to explain the situation, one member of reception staff tried to help by checking the system — only for a second, far ruder staff member to interrupt, stop him from helping, and insist there was nothing that could be done. He was completely dismissive and made no effort to resolve the issue. We had to cancel our plans the following morning. Then the following morning a different staff member looked at the same system and — within 30 seconds — confirmed we could stay in the same room all along. So the disruption we experienced were completely avoidable. To make things worse, the room was in very poor condition: -Stained carpets -Rusty, worn chrome in the bathroom -Mouldy tile grout -A shower that swung between freezing and scalding -And no meaningful ventilation — the window barely opened, and the room was unbearably hot. The corridor outside was cooler than the room itself. We’ve stayed in many hotels and never felt the need to leave a negative review — but this experience genuinely ruined a weekend we had looked forward to. Poor customer service, broken promises, and an uncomfortable, shabby room. Very disappointing and would not return.

Great stay, all staff were welcoming and attentive despite a hiccup at reception because it was so busy with an event at the bowl next door. The bowl is ten minutes walk and this hotel has free parking so it’s brilliant for events. It DOES need some updating in the rooms. There is also no lift so if you have a drama with stairs I’d suggest booking an accessible room. The room was unbelievably warm and there’s no aircon, they had put decent fans in the room though and the heatwave was not their fault. Breakfast was great, good choice of cereals, fruit, yoghurt etc through to the full English buffet. My only gripe was that the bacon was anaemic, barely cooked. I like mine really well done so this is just a personal choice. Breakfast staff including the chef were again welcoming and attentive. Would we return? Yes.