Xingyu Seaview Beach Surfing Resort Stay (Wanning Sunac Riyue Bay Branch)

This hotel has a lot of potential. I also like that it has 3 adult appropriate rooms. The location is fantastic and the view is spectacular! The downside is that many things were broken such as the WiFi. The remote control didn't have any batteries. The projector is great, but only half of it is set to the screen, which can be adjusted of course, it's just that you'd think that things things are checked when people leave the hotel when cleaning up. Shelves and cupboards were rotten or damaged. Floors, kitchen, cooking utensils were filthy. The bedding, towels and glasses were clean. I liked the chairs and table outside compared to the surrounding hotels. Customer service is really bad. Though theale technician is friendly and kind. I took photos as soon as I arrived to alert the customer service so that I am not penalised for damages that were already there. Instead of helping to solve the problem such as the missing batteries and physically broken WiFi, the customer service lady responded with a disgusting and arrogant reply: "if youre not satisfied then I can book you out if the hotel for free." I booked the second most expensive room available and wanted to show my family how wonderful China is. So many problems, with terrible customer support. While I feel the hotel has lots of potential because of the location, they really need to tend to simple things like fix the broken or damaged things. Mop the floors once in a while. Train customer support staff to be polite and helpful as I haven't encountered such bad support even in China.

It was a fantastic stay at this apartment. The place was super clean. The view was amazing and the location was perfect. I really enjoyed my stay. I will definitely stay here again.

location is ok

環境：還行吧，就那樣咯。 停車：收費20元，下午三四點到第二天八點多。 房間：安排我入住的房間，看得出來，很久沒住人了。紙巾、毛巾、洗簌用品都沒有的。 當然，房間靠近海邊，可以看日出。

家庭親子入住。這家海景民宿實際體驗非常糟糕。 床上留有明顯污漬，帶着孩子衹能自己鋪上床單將就過夜；客廳推拉門、卧室房門損壞失靈。民宿臨海風力很大，破損房門讓人很沒有安全感。退房離開抵達陵水之後，店家來電告知遺落背包。我提出郵寄，店家稱包內有現金無法寄送，我們衹好折返取回。拿到包清點發現原本500元現金衹剩300，口紅丟失，僅有證件還在。 主動和商家溝通，店家拒不承認動過背包，太度惡劣，讓我想報警就報警。 海景位置雖好，但硬件破損、衞生堪憂，遺失物品之後處理方式讓人寒心，親子出行不推薦入住，謹慎下單。

房間是3房的，樓下就是游泳池。陽台可以看到海。挺不錯的。方便孩子們玩的開心。孩子還去沖浪了，這次出行孩子挺開心的。房間空間大，衞生也可以。父母跟着一起來，也在海邊拍了不少照片。

房間很好，就是停車場太拉垮了，你能想象到一個停車場的地面比農村泥道還差是什麼體驗嗎，穿涼鞋一腳泥的感受嗎，行李不敢落地。自己看吧就這還****收費，日月灣融創集團是*****啦

對於管家的服務是不錯的，島內多年以來都是一個樣！唯獨就是物業衹會光收💰實在太差了。下午退完房，排了一個半小時才能出島。氣**，白白浪費到行程安排。太差了！

兩室一廳一衞一廚，房間乾淨，衞生。 陽台很大，有個大浴缸，出去玩一天晚上泡個澡非常舒服。 傢俱電器也很全，海爾洗衣機，小米燒水壺，小米冰箱，大屏投影幕布。 專屬管家服務:管家很貼心，會提前聯繫發送具體位置。會問是開車來還是打車，會根據不同方式發等待地，然後有專車送到酒店樓下。