Jason H
8 décembre 2024
My family and I went on 12/7/24. We were a party of 7, and we specifically requested to be seated in Durfs Den and that reservation request was confirmed on 12/6/24. When we arrived, our reservation confirmation was not what we expected. They were going to place us in the main dining area. But we were moved into the quiet area as we requested with some reluctancy from the staff. Our reservation was at 630, and we had our orders placed at 640. We ordered 2- Chicken Parmesan dinners, 1- Pork Chop dinner, 1- Hamburger dinner, 2- Fish dinners and 1- Steak dinner. Our meals were presented an HOUR later. 740 our dinners arrived. Now that would seem to be pretty normal for a busy evening. However we were the ONLY ones in the dining room, and 3 others at the bar. My fathers baked potato was so cold, the butter the kitchen placed on it wasn't melted. It was still hard in its square form. Its a shame that this restaurant is not the same as it was in the past. The quality of the food is not as good, the service and concern from the staff is lacking, and you can't blame the new server for an hour delay on the food when the kitchen isn't getting things out quickly. The longest cook time should have been the pork chops, a 12-15 minute cook. After years of going here with family and friends, I have to say that 12/7/24 was my last trip here. Its not worth it, and yet another family gathering at the Byrncliff has resulted in a less than memorable dining experience.
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