Hotel Graziella

An absolute disaster! USED ​​BEDDING FROM THE PREVIOUS GUEST was simply refolded and presented as "fresh"!!! We went into the room and immediately heard the neighbors through the THIN WALLS. I asked for another room - apparently everything was fully booked. Then back up in the room we noticed that the bed had a very wrinkled duvet - we then opened it up and saw that someone had already slept there! The cleaning lady did NOT change the duvet cover, she just folded it!!! ABSOLUTELY UNBELIEVABLE!!! Got a new room. Without any apology from the staff - as if something like this happens every day! Even in the new room the cleanliness was absolutely inadequate. Dead mosquitoes on the shower wall, dead flies in the bathroom cabinet, mold in the shower, dirty shelves and furniture, cables hanging out of lamps, ventilation grilles never cleaned, towels already completely worn out, huge cobwebs in front of the window... NEVER EVER AGAIN!!!

Great views, 30 min walk from Weggis, 3 mins from public swimming area, 3 mins from cafe/restaurant and boat jetty. Good balcony, room tired but reasonable size, same for bathroom. No sound insulation on door, has lift, no coat hangers in wardrobe, zero amenities in room or hotel. No bar, no vending machine, nothing. Breakfast was surprisingly decent, breakfast staff friendly, but no table cloths etc. Breakfast at time was chf20 pp, room (on offer) was chf138. Reception staff curt. Looks like the owners are running it down before a refurb or sale. Café Vienna is very close but closes at 5pm, restaurant Hertenstein is good and standard prices. Other restaurants @20 min walk. Overall for ＜ chf190 including breakfast, parking and dog I was ok with it, but I’d rather pay a bit more and have a nicer experience.

What an absolutely shameful waste of a beautiful location. The words “Wellness” and “Hotel” do not belong to the Graziella and are a gross misrepresentation. They have sold off (or privately rent) their lake frontage, there is no access to the lake for guests now. The rooms are fitted with cheap furniture that is tired and needs replacing - its tatty round the edges and needs a refurb. Worse than all the above is that after a five hour drive, there is not even a vending machine in this hotel for a bottle of water. No Bar, no facilities at all - zero. We arrived on a Bank Holiday Monday and with no shops open we had to walk to another hotel to get a mouthful of water before we could unpack. When we complained we were told to drink the tap water from the bathroom……well there isn’t even a cup or glass to rinse your mouth out after brushing your teeth, let alone fill with water. Threadbare towels. A few sheets left on the toilet roll and no spare. No hangars in the wardrobe. Thank god we were only here one night. At getting on for nearly 200 CHF it was a disgrace to the Swiss tourist industry - theres more facilities on a campsite!! View and breakfast excellent just take your own drinks, loo roll, towels and hangars or better still book i to s hotel actually cares about it’s guests!!

3 Sterne sind hier definitiv zwei zu viel! Einzig der Ausblick auf den See mit den Bergen im Hintergrund war traumhaft. Hotel Graziella bietet Wellness an – Achtung aber, dies hat lediglich das Partner Hotel Post in Weggis, welches 2.4km entfernt ist, die Parkgebühr dort beträgt 15.00 Fr. An der Uferpromenade entlang gehen, ist etwas weit her geholt, man läuft lange auf einem Trottoir vor einer bebauten Häuserreihe, weit weg vom See. Weiter mit der negativ Liste: Beim einchecken gab es keine Info, die Betten waren viel zu weich, das Zimmer besitzt kein Telefon, keinen Safe, keine Mini Bar und auch keine Klimaanlage, dafür sehr viel Schmutz! Das Frühstücksbuffet fanden wir ganz in Ordnung ausser dem toten Ungeziefer und Schmutz auf den Tischen. Wir würden das Hotel nicht weiterempfehle und werden es bestimmt nicht mehr buchen. Enttäuschend so etwas in der "sauberen" Schweiz anzutreffen!

Het was een heerlijk, gastvrij, schoon en betaalbaar hotel. Wij hebben hier een overnachting gepland als tussenstop naar onze eindlocatie in Italië. De locatie is ontzettend mooi, alle kamers kijken uit over het naastgelegen meer. Prima sanitair, bed en balkon. Een unieke, rustige beleving. In het dorpje zelf is niet zoveel te beleven en is zeer rustig. Het hotel grenst ook aan een doodlopende weg waardoor het hier ook erg rustig is. Het is naar onze mening echt een aanrader als tussenstop overnachting!